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Monica Crocker is a seasoned records management expert with 25+ years of experience in designing and implementing corporate records management programs. She has worked with top organizations such as Wells Fargo, Land O'Lakes, and Genus Technologies, providing guidance on information governance policies, process improvement, and content management. Monica holds a Bachelor of Science degree from the University of Minnesota - Carlson School of Management. Monica is a skilled project manager, business analyst, and enterprise content manager with expertise in SharePoint, Document Management, and Knowledge Management. She is a member of professional organizations such as PMI Minnesota, AIIM International, and ARMA International.

Experience

    • Operational Risk Consultant

  • Wells Fargo
    • Greater Minneapolis-St. Paul Area
    • Operational Risk Consultant
      • Jun 2014 - Present
      • Greater Minneapolis-St. Paul Area

      Group Records Coordinator for Wealth & Investment Management (WIM). Records management subject matter expert for multiple lines of business. Provide guidance regarding corporate information governance policies. Partners with business to develop and implement records management strategies. Defines internal records controls for electronic and physical records. Serves as WIM representative on enterprise records management project teams. Identifies training opportunities and develops training materials.

    • Member
      • 2010 - Present

    • Member
      • Feb 2003 - Present

  • AIIM International
    • Minnesota Chapter
    • Member
      • 1999 - Present
      • Minnesota Chapter

      Former Local Chapter Board President.

    • United States
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Corporate Records Manager
      • Mar 2010 - Jun 2014

      Manages the overall design and implementation of a corporate records management program to ensure organization is effectively managing its record systems to be consistent with legal/regulatory requirements and corporate policies. Develop and oversee a program for monitoring and auditing records management practices along with developing and implementing records management training. Serve as Company’s spokesperson to represent the Company in legal proceedings regarding the Company’s records management practices and policies.

    • Enterprise Content Management Specialist
      • Jan 2010 - Apr 2010

    • ECM Business Consultant
      • Aug 2008 - Jan 2010

    • EDMS Coordinator
      • 2001 - 2008

    • Senior Consultant
      • 1999 - 2000

    • Consultant
      • 1991 - 1999

Education

  • 1983 - 1988
    University of Minnesota - Carlson School of Management
    Bachelor of Science, Marketing

Suggested Services

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Industry Focus. “Information Technology and Services”

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