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Monica Clark is a seasoned professional with a strong foundation in office administration and customer service. With over 14 years of experience in retail and customer-facing roles, she has honed her skills in Microsoft Office, Excel, and Word, ensuring seamless communication and data management. As a skilled secretary and retail clerk, Monica has demonstrated expertise in multitasking, time management, and conflict resolution. Throughout her career, Monica has worked with various organizations, including Seven Benn Corp., Goodwill Industries of the Chesapeake, and Shapiro & Dorman. Her experience has equipped her with a unique blend of technical and interpersonal skills, allowing her to effectively interact with clients, colleagues, and management. Monica's proficiency in computer software, typing, and internet navigation has enabled her to efficiently manage tasks and meet deadlines. Monica holds a Certificate in Office Technology from the Occupational Skills Training Center and a High School Diploma from Lake Clifton Eastern High School. Her strong educational foundation has provided a solid base for her professional growth, and she continues to develop her skills in business correspondence, customer service, and retail management.

Experience

  • Seven Benn Corp.
    • Baltimore, Maryland
    • Cashier
      • Aug 2009 - Present
      • Baltimore, Maryland

      Answered customer inquiries in person or by phone.Assist patrons in placing orders.Participated in the training of new staff members.

    • Retail Clerk
      • Nov 2006 - Nov 2007
      • Baltimore, Maryland Area

      Received and processed donations.Stocked and organized items for sale.Performed general office duties.

  • Shapiro & Dorman
    • Baltimore, Maryland Area
    • Secretary
      • Mar 2003 - Sep 2006
      • Baltimore, Maryland Area

      Answered mulit-line telephone system.Composed correspondence letters.Scheduled meetings and appoinments.Opeated computer in entering and retrieving files and documents.

Education

  • 2008 - 2009
    Occupational Skills Training Center
  • 2008 - 2008
    Anne Arundel Community College
  • 1994 - 1997
    Lake Clifron Eastern High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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