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Bio

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Credentials

  • Créer un Business plan
    LinkedIn
    May, 2021
    - Apr, 2026
  • CCNA Cursus
    -
  • ITIL v3 Foundation
    -
  • MCSE Cursus
    -

Experience

  • Proxym
    • Tunisie
    • Regional Sales Director for North Africa | Strategic Sales & Business Development |
      • 2017 - Present
      • Tunisie

      - Developing, Implementing and Executing with Strategic Vision the Go-To-Market plans for key focus Countries/Territories in French Speaking Africa- Driving new business opportunities to address client challenges using Proxym Digital Platform & Services- Being the public face of a particular Business line in respect to thought leadership and speaking at marketing and industry events as an industry authority (FSI) on behalf of Proxym.- Building the Proxym Brand in a given product suite (Digital Platform for Banking & Insurance) and building a referenceable client base- Working in collaboration with Proxym Top Management, Product Directors and Partners (Consulting Firms, Microsoft, IBM & Sopra Banking Software) to create winning Digital Solutions for our clients and prospects- Lead complex sales engagements from inception to closure using advancing solution selling techniques- Present Proxym Solutions in a compelling way that is customized for the unique Digital challenges of each customer- Contribute content to showcase Proxym product Investments, Strategy and Roadmap

  • Microsoft
    • Tunisie
    • Sr. Manager, Services Delivery - MICROSOFT Tunisie
      • 2014 - 2017
      • Tunisie

      - Managing Global Support Services 24/7 on Business-Critical Enterprise Solutions for Major Accounts in TUNISIA in relation with CIO's (FSI, Telcos & Retail Industries)- Driving Managed Services with High Added Value bases on Microsoft Service Catalog (Security, Cloud, Infrastructure, Development & ITSM).- Orchestrating the Global Delivery (on Site & in Remote) with EMEA International Experts (Architects, Consultants and Engineers). - Defining and building a Strategy Digital Roadmap to Align IT Services with Business Challenges and Customer Expectations - Leading PreSales and Sales activities to develop new business and renewal Microsoft Services Agreements- Trusted Advisor: Development of a trustful relationship with C-Level customers to increase Satisfaction

  • Microsoft
    • Région de Paris, France
    • Sr. Manager, Services Delivery - MICROSOFT France
      • 2007 - 2013
      • Région de Paris, France

      - Manage Global Support 24/7 on Business Critical Enterprise Solutions for Major Accounts in France (SOCIETE GENERALE, ALLIANZ, GENERALI, HUMANIS, AG2R LA MONDIALE, MMA)

  • Sopra Steria
    • Région de Paris, France
    • Manager, IT Service Delivery
      • 2006 - 2007
      • Région de Paris, France

      - Mobile Device Management Deployment for TOTAL- Case Study about Cost Reduction for Print management for TOTAL- Participation on Siebel V7 Migration for AXA

  • Capgemini
    • Région de Paris, France
    • Manager, IT
      • 2002 - 2005
      • Région de Paris, France

      - Restructuring of IT production environments for PLANET FINANCE- Technical contact for subject related to system environment, reported directly to CEO- People management of 5 engineers- Intranet Portal Deployment (300 users)- CRM project Management on PDA at Benin for THE WORLD BANK

  • PlaNet Finance
    • Région de Paris, France
    • Engineer, Network and System
      • 2000 - 2002
      • Région de Paris, France

Education

  • 2002 - 2004
    ESSEC Business School
    3rd Cycle in Information Systems and Telecommunication Networks, IT
  • 2002 - 2004
    Telecom ParisTech
    3rd Cycle in Information Systems and Telecommunication Networks, Technologies de l'​'information
  • 2000 - 2002
    ISCIO (Institut Supérieur de Commerce et d’Informatique d’Orsay)
    Master’s Degree, IT

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