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Molly Whitehead is a hospitality professional with experience in event management, customer service, and team leadership. She holds a Bachelor of Arts degree in International Tourism and Events Management from Cardiff Metropolitan University and a Travel and Tourism Extended Diploma from The Cornwall College Group.

Credentials

  • Level 2 Award in Food Safety and Catering
    -
    Oct, 2016
    - Apr, 2026

Experience

  • Park Plaza Cardiff Hotel
    • Cardiff, United Kingdom
    • Conference and Banqueting Assistant
      • Nov 2016 - May 2018
      • Cardiff, United Kingdom

      Set up for a variety of events including conferences, meetings, dinner and parties. -Waitressing.-Bartending.-Assisting manager in their duties.-Provide excellent customer service.

  • Revoloution
    • Cardiff, United Kingdom
    • Cashier
      • Oct 2016 - Oct 2017
      • Cardiff, United Kingdom

      Casual work employed by the company PAPER. • Interacting with customers. • Teamwork. • Face to face Communication. • Cashier work. • Time keeping. • Data collection. • VIP bands.

  • WHSmith
    • Cardiff, United Kingdom
    • Sales Assistant
      • Sep 2016 - Dec 2016
      • Cardiff, United Kingdom

      Christmas temporary position.• Serving and interacting with customers. • Communication / time keeping. • Teamwork. • Preparing and cleaning store before opening times.• Great punctuality. • Stock replenishment. • Face to face Communication. • Closing and opening store. • Cashier work.

  • Millenium stadium
    • Cardiff, United Kingdom
    • Catering Assistant
      • Sep 2015 - Nov 2016
      • Cardiff, United Kingdom

      Working the busy events which was mainly rugby games.• Cashier work / Teamwork. • Cleaning / Collecting stock. • Interacting with customers.• Challenge 25 / Communication. • Preparing food. • Stock replenishment. • Customer requests.

  • The Oyster Festival
    • Falmouth Cornwall
    • Volunteer
      • Oct 2015 - Oct 2016
      • Falmouth Cornwall

      Two days in total for two years running. Customer facing role which involved site servicing and fundraising.

  • Tesco
    • Cornwall
    • Stock Controller
      • Jun 2016 - Sep 2016
      • Cornwall

      This was a summer position while I went back home from university. • Making sure that goods are rotated with the earliest sell-by dates at the front.• Stack the shelves and display areas.• Keep the shelves and display areas clean and tidy. • Load up a trolley or cage from the warehouse or stock room with goods for the retail selling area.• Assist customers in the right direction for any items that they’re looking for.

  • PRYZM Cardiff
    • Cardiff, United Kingdom
    • Bar Staff
      • Sep 2015 - Sep 2016
      • Cardiff, United Kingdom

      • Cashier work / Teamwork. • Cleaning / Collecting stock. • Cloak rooms. • Interacting with customers. • Challenge 25 / Communication.

  • McDonald's
    • Cornwall
    • Crew Member
      • Jun 2014 - Jan 2016
      • Cornwall

      • Teamwork / Cashier work.• Cleaning and customer care. • Serving customers / communication skills. • Preparing food. • Stock replenishment. • Closing and opening store. • Customer requests.

    • Volunteer
      • Feb 2015 - Feb 2015
      • Cornwall

      Tool ships event. I worked alongside the events team of Visit Cornwall assisting the public.

    • Waitress
      • Jan 2014 - Feb 2015
      • Cornwall

      • Teamwork / serving customers • Face to face Communication • Time keeping / closing and opening • Stock replenishment • Setting up the restaurant • Preparing for events (weddings, christenings etc.) • Working on reception • Checking customers in and out • Housekeeping

    • Volunteer
      • Dec 2014 - Dec 2014
      • Cornwall

      One day event.Helped host and serve canapes to guests.

Education

  • 2015 - 2019
    Cardiff Metropolitan University
    Bachelor of Arts - BA, International Tourism and Events Management
  • 2013 - 2015
    The Cornwall College Group
    Travel and Tourism Extended Diploma, Distinction overall grade
  • 2008 - 2013
    Pool Academy
    GCSES, 8 B-C

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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