Experience

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  Axicom Pty Ltd

  • Business Analyst

    • Mar 2021 - Present

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  Wipro Limited

  • Sydney, Australia

  • Lead Consultant

    • Nov 2018 - Apr 2022
    • Sydney, Australia

    ◊ Technical lead and acting as application owner to ensure consistent delivery of service in line with business strategy and ITIL processes.◊ Handle production support as well as enhancements for CMS and bespoke Java Applications, provide a custom solution to business use cases and ensure delivery as per agreed design.◊ Managing the BAU operations, client interactions, escalations and releases as per Software Development Lifecycle and Agile projects.◊ Identify opportunities for automation which would save manual FTE and cost.◊ Review and optimise monitoring parameters, threshold in tools like Dynatrace, Splunk and Holmes which helps in proactive monitoring, avert major failures.◊ Lead and execute disaster recovery exercise, feed inputs to DR run books and coordinate with different vendor and suppliers for DR execution. ◊ Managing the centralised SSRS reports server and SSIS packages.

• 

  EMC

  • Gurgaon, India

  • Associate Architect

    • Jul 2015 - Aug 2017
    • Gurgaon, India

    ◊ Engaged with cross-functional stakeholders to document business requirements and provide low-level solution for each release cycle. ◊ Research and analysis of business process, collect and translate business insights, ideas and concepts into clearly defined technical requirements for process implementation.◊ Gained a sound understanding of the technical and functional requirements◊ Coded & developed several key functionalities, search forms, workflows in ongoing Documentum xCP application. ◊ Prepared migration design, migration strategy, coding ETL scripts, data cleansing, remediation plan, assessment of source data quality, monitoring backup/restore, data tracking and data cleansing.◊ Lead project development, coordinate among team members, conduct peer reviews, code walkthrough and manage all aspect of project management and quality assurance.◊ Supported SIT defects and performed functional, exploratory, accessibility and usability testing◊ Involved in production deployment and production support ensuring effective management of business processes, procedures and work practices in pursuit of process excellence◊ Worked closely with development teams to fix defects. Demonstrated expertise in bug tracking and bug reporting using various bug tracking systems ◊ Within a team, modelled the system processes and created bespoke design and development specifications◊ Created training documentation and user manuals. At times, conducted sessions with potential users and took feedback on their experience. Suggested improvements appropriately

• 

  Injazat Data Systems

  • Abu Dhabi, UAE

  • Information Analyst

    • Oct 2012 - Jun 2015
    • Abu Dhabi, UAE

    ◊ Elicited requirement and designed functional specification, training & testing products for the software application ◊ Ensured high-quality deliverables with 98% customer satisfaction. Trained users and constructively took feedback◊ Held the responsibility to develop front-end application, create Java APIs, server modules, setting SQL database, writing scripts, functions◊ Execute manual test cases to track and log the defects. Analysed the test plan which detailed the testing scope, strategy, test requirements, and necessary resources.◊ Coding the Documentum web services using JAX-WS framework for integration and data validation.using the data-driven framework to set the huge test data◊ Understood the Application development methodology and developed the initial project understanding documents◊ Efficiently created test summary reports; tested in client environment; updated, executed and debugged automation scripts ◊ Tested several workflows, business Services, applets & business components in addition to carrying out server/browser scripting

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  Accenture Technology Solutions

  • Information Analyst

    • Jul 2011 - Sep 2012

    ◊ Collaborated with developers and Subject Matter Experts to establish functional design and technical solution, and analyze tradeoffs between usability and performance needs◊ Developed functional requirements using use case specifications or user stories. Performed business process gap analysis and managed requirement change◊ Performed analysis, developed presentation material, reports and iterated those with the client ◊ Presented findings in client meetings and to the internal team, with the intent to substantiate findings and conclusions◊ Performed several development requirements including configuring static /dynamic drill downs, scripting and bug fixing

• 

  HCL Technologies

  • Sr. Software Engg

    • Jul 2006 - Jun 2011

    Client: Deutsche BankRole: Lead EngineerResponsibilities: • Manage offshore team and resourcing.• Involve in preparing and presenting prototype to client. • Implement Security mode and logging mechanism using TBO. • Provide integration with Documentum using DFS.Client: First Gulf BankRole: Onsite Coordinator.Responsibilities: • Application enhancement and development of phase -III.• Integration of DMS with other departments using DFS.• Developing captiva modules for scanning, indexing and exporting.• Completing change requests and modification for phase I & II.• Resolution of production issues and application UAT.• Created migration utilities to migrate documents from Omni Docs to Documentum.Client: United States Automobile AssociationRole: Lead EngineerResponsibilities: • Support and maintenance of existing live applications. • Resolution of production issues and fixing Change Requests.• Interaction with business users to resolve their day to day problems.• Developed couple of generic utilities which saved significant amount of troubleshooting time to resolve business problems.• Created migration utilities to migrate documents from different content storage to NetApp and centera. • Created various generic utilities to generate ad-hoc reports for end users.Client: ADGSD, Indian Army Head Quarters Role: Lead Engineer.• Designing the Object model of the application. • Developing and customizing WDK components.• Involved in coding of generic modules which were used as common reusable components. • Involved in creation of Jobs and method.