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Mohammed Tabrez
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Bio
Experience
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IT Engineer
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Oct 2008 - Present
- Maintaining and troubleshooting Servers.- Maintaining Active Directory (Creating , Managing User Profiles)- Maintaining Exchange Server 2007 (Creating, Managing User Mailbox).- Providing Client Support and Server Support.- Supporting Branch users on technical aspects.- Providing support on Avaya IP telephone PBX system.- Procurement of all IT-Related Assets.
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IT Engineer
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Jun 2005 - Jul 2008
- Support for Windows Operating Systems, MS Office 2000/2003, Outlook 2000/2003.- Timely attendance and resolution of helpdesk reported problems / tasks.- Coordination of applications support to technical users.- Handling Scanners, Printers, Peripherals, etc.- Regular compliance tasks and manages update AV scan engines in Desktops/ Laptop.- Overseas the installation of network equipment including establishing the necessary communication links between clients and central computer systems.- Work as network support, the primary link with users, involving network related problems.- Managing User ID’s and Network Security.- Managing Network Switches.- Providing support on server side (Active Directory, Exchange Server, Fileserver etc...)- Managing Detailed matrix of all the licenses and software’s bought by company.- Providing Support on PABX System ( Telephones for users)- Supporting Branch users on technical aspects.
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Education
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2000 - 2004Visvesvaraya National Institute of Technology
Bachelor Of Engineering, Computer Science
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Industry Focus. “Oil and Gas”
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