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Mohammed Rahman is a seasoned professional with 10+ years of experience in administration, logistics, and customer service. He has worked in various roles, including Operation Assistant, Logistics Coordinator, Marketing Assistant, Accounts Receivable Clerk, and Store Manager. Mohammed has a Bachelor of Business degree from Australian Catholic University.

Experience

  • PGH Bricks & Pavers
    • Schofields, New South Wales, Australia
    • Operation Assistant
      • Nov 2021 - Feb 2022
      • Schofields, New South Wales, Australia

  • Savino Del Bene
    • Mascot, New South Wales, Australia
    • Logistics Coordinator
      • Mar 2019 - Nov 2021
      • Mascot, New South Wales, Australia

      o Supervise and oversees the day-to-day operation of the warehouse.o Proper execution and completion of all inbound and outbound shipment.o Prepare a defective item’s list with photo to get a authorization for destruction.o Monitor transportation for PO’s moving by Air and Road which include notify the forwarders of upcoming shipments and resolving cargo clearance between the clients and within our import and export operation team.o Utilize transportation providers’ system and report to facilitate and track the movement of goods into, out off and intra, Provide updated reporting to all stakeholders.o Initial point of contact for all incoming freight queries and investigations, coordinate delivery schedules with logistics suppliers from port to final destination.

  • Newly Weds Foods Austrlia
    • 32 davis Road, Wetherill Park ,NSW
    • Marketing Assistant
      • Mar 2010 - Dec 2015
      • 32 davis Road, Wetherill Park ,NSW

      o Provided ground sales support for sales representatives and marketing service manager.o Carried out various daily checks such as verifying of incomplete order entries, reviewing of new or unadvised price changes and carried out corrective measures.o Generated product (including not [on file product]) and sales reports including sales forecast report for higher management, and credit report for finance manager.o Performed investigation and follow ups on pricing queries with sales representatives and customer when required.o Carried out product setup and quotation including margin setup for all newlyweds foods products. Also performed cross check for price anomalies against quoted customer price and system price.o Added and updated new and existing raw material and finished good’s price on batch master and Hamilton grant as required.o Complied zero value invoices, then reviewed, rectified and re-invoiced with correct price.o Prepared all export documentation for international customer and managed booking freight [logistics] for delivery to customer door.o Analysed all proof of delivery docket and file away for future reference.o Worked on LCL and FCL freight system for international and local customer.

  • Metcash
    • Sydney, Australia
    • Accounts Receivable Clerk
      • Nov 2008 - Sep 2009
      • Sydney, Australia

      o Reconciled and finalised [customer accounts and] debtor invoices and payments received in various ways such as cheque, EFT, Cash and credit.o Generated debtor reports and followed standard operating procedure for communicating and billing with debtors, and taken appropriate actions to ensure timely collection.o Dealt with customer [both internal and external] queries and maintained high level of customer service satisfaction.o Worked closely with CFO and other internal teams (such as credit control team, sales team, accounts and detention team) and provided administrative support [including collection process improvement].o Kept customer and account data up to date and maintained high level of [internal and external] communication.o Completed a range of bookkeeping duties, including accounts receivable and reconciliations.o Identified opportunities to improve the accuracy of daily collection activities.

  • Maersk Line Australia Pty Ltd
    • Sydney CBD, Australia
    • Accounts Receivable Officer
      • Oct 2007 - May 2008
      • Sydney CBD, Australia

      o Worked closely with accounts and finance team members (including credit control team, detention (Legal) team, and accounts payable team to collect and process outstanding remittance or debt or payment advice according to company policy. o Proactively monitored under or over paid transactions (mix and match) and related customer accounts, and carried out adjustments to allow customers to do future transactions through the electronic systems.o Assessed refund queries and organised customer refunds as required.o Maintained effective communication and relationship with offshore team members in china and ensure smooth running of operational procedures.o Monitored, processed and managed daily banking status including deposit schedules, (TT) payments and (MLIS) daily collection and reporting.

    • Client service Officer
      • Feb 2006 - Aug 2007
      • Sydney, Australia

      o Carried out administrative tasks and managed up to date student profiles in the system.o Assisted overseas students with various queries and organised student convocations.

  • Andary Group Pty Ltd
    • Sydney, Australia
    • Store Manager
      • Mar 2004 - Jun 2006
      • Sydney, Australia

      o Managed staff and store operations focusing on high level of customer service.o Improved on various processes such as vendor management and staff training.o Developed and implemented successful sales and marketing strategies

  • Caltex Australia
    • Sydney, Australia
    • Customer Service Officer
      • Feb 2002 - Dec 2004
      • Sydney, Australia

      • Deliver excellent service to customers• Utilise outstanding conflict resolution skills to deal with challenging situations• Cross and up-sell products• Contribute positively to the team• Maintain a safe and clean work environment

  • Prolink Business Solution
    • Sydney, Australia
    • Apprentice Accountant
      • Jan 2003 - Apr 2003
      • Sydney, Australia

      Charter accounting firm. Learn all types of accounting activities includes BAS, Individual tax return, reconciliation, data entry and ad hoc duties.

Education

  • 2004 - 2007
    Australian Catholic University
    Bachelor's degree, Accounting and Business/Management
  • i am from the same country

Suggested Services

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Industry Focus. “Wholesale Building Materials”

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