Bio
Credentials
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Advance Your Digital Transformation Strategy as a Leader
LinkedInJul, 2023- May, 2026 -
Artificial Intelligence and Business Strategy
LinkedInJul, 2023- May, 2026 -
Digital Accessibility for the Modern Workplace (with Audio Descriptions)
LinkedInJul, 2023- May, 2026 -
Digital Strategy
LinkedInJul, 2023- May, 2026 -
Digital Transformation Foundations
LinkedInJul, 2023- May, 2026 -
Planning for the Remote-First, Work-from-Anywhere Organization
LinkedInJul, 2023- May, 2026 -
Talent Management
LinkedInJul, 2023- May, 2026 -
Upskilling and Reskilling Your Workforce
LinkedInJul, 2023- May, 2026 -
Visual Storytelling in PowerPoint
LinkedInJul, 2023- May, 2026 -
Excel PivotTable Quick Tips
LinkedInMay, 2023- May, 2026 -
Excel: Advanced Formulas and Functions
LinkedInMay, 2023- May, 2026 -
Excel: Dashboards for Beginners
LinkedInMay, 2023- May, 2026 -
Excel: Introduction to Formatting
LinkedInMay, 2023- May, 2026 -
Excel: Macros and VBA for Beginners
LinkedInMay, 2023- May, 2026 -
Excel: Power Query for Beginners
LinkedInMay, 2023- May, 2026 -
Excel: Productivity Tips
LinkedInMay, 2023- May, 2026 -
Master Microsoft Excel
LinkedInMay, 2023- May, 2026 -
Excel Formulas and Functions Quick Tips
LinkedInApr, 2023- May, 2026 -
Excel Essential Training (Microsoft 365)
LinkedInFeb, 2023- May, 2026 -
Microsoft Lists Essential Training
LinkedInFeb, 2023- May, 2026 -
Power BI Essential Training
LinkedInFeb, 2023- May, 2026 -
Finding and Benefiting from a Mentor
LinkedInJan, 2023- May, 2026 -
Kuwait Finance House: Transformational Leadership Program
Harvard Business Publishing Corporate LearningMar, 2022- May, 2026 -
Transactional Leadership Programme
Headspring, by Financial Times & IE Business SchoolOct, 2021- May, 2026 -
How to Innovate and Stay Relevant in Times of Change and Uncertainty
LinkedInSep, 2021- May, 2026 -
KFH Network Leadership Program
IMD Business SchoolJun, 2021- May, 2026 -
Innovating Out of Crisis
LinkedInJan, 2021- May, 2026 -
Creativity Boot Camp
LinkedInDec, 2020- May, 2026 -
Creativity Bootcamp
LinkedInDec, 2020- May, 2026 -
Artificial Intelligence Intro
IBMNov, 2020- May, 2026 -
Cultural Transformation Tools Practitioner Training
Barrett Values CentreJul, 2019- May, 2026 -
Building Leadership Excellence Program
Harvard Business PublishingApr, 2018- May, 2026 -
CM
Institute of Certified Professional ManagersMar, 2016- May, 2026 -
Certified Professional Trainer
IFTDO (International Federation of Training & Development Organisations)Nov, 2011- May, 2026 -
Professional in Human Resources - International (PHRi)
HR Certification Institute - HRCIJul, 2019- May, 2026 -
Advancing Negotiation Skills
Scotwork Middle East
Experience
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Training Manager
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Parsons Corporation
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Kuwait
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Training Manager
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Oct 2022 - Present
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Kuwait
Implement PART (Public Authority for Roads & Transportation) training plans while liaising with management team and trainers to develop training plans and documents. Provide necessary resources and material access, and maintain training records. Ensure training plans are in line with organisational goals and standard guidelines. Facilitate access to measures such as evaluations, tests, and course syllabus on a shared system.• Developed independent training page on PAR-Docs SharePoint for uninterrupted access.• Used Microsoft BI to develop live training report for clients to review training progress. • Created an effective application with multiple reports, including construction, maintenance, health & safety, MOI-Traffic accidents, Learning & Development, and daily incoming logs on Microsoft lists.• Adhered to American Society of Civil Engineers (ASCE) and Gartner (Corporate Leadership Council) while setting up Technical and Behavioural Competencies Framework.
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Kuwait
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Banking
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700 & Above Employee
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Senior Manager Talent Development
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Apr 2019 - Sep 2022
Steered talent development operations through strategic planning, maintaining adherence to organizational directives, overseeing budget, and devising and executing training programs. Led succession planning programs to build high-performance teams by using international assessment tools. Developed and implemented High Potential staff-branded programs that included network, transition, and transaction leadership modules. Cultivated strong relationships with internal and external stakeholders to provide opportunities of career growth for in-house employees and clients.• Set up and built technical/behavioural competencies framework conducive to professional growth of employees.• Led Oracle Learning Management into cloud by testing different functionalities and accessibilities.• Collaborated with LinkedIn to avail training licenses for organization staff in Kuwait, Turkey, and Bahrain.
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Talent Development Manager
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Jul 2016 - Apr 2019
Spearheaded the development of KFH's policy and procedures manual for training and succession planning, leveraging the latest industry trends identified through collaboration with Gartner and other esteemed partners. Shaped training plans and programs while monitoring allocated budget and overall expenditure. ensured compliance with the Central Bank of Kuwait's (CBK) regulations by effectively rolling out annual awareness topics such as Anti-Money Laundering (AML), Risk Management, Information Security, and Health & Safety.• Collaborated with business schools such as Harvard, INSEAD, IMD, and Headspring, to establish company’s High Potential (HiPo) and Leadership development programs, which have served as flagship initiative for past 6 years.
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Assistant Manager Training & Development
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Mar 2014 - Jul 2016
Collaborated with the training team to create and execute KFH's annual training plans, ensuring comprehensive coverage of learning needs. Managed design and delivery of Highflyers programs, including FORSSAH and KGDP-IBS, working closely with recruitment team to select highly qualified trainees. Gauged effectiveness of learning and development programs by monitoring performance outcomes and conducting thorough analysis. Conveyed relevant results and program progress to business area management to draw further development plans and address areas of improvement. Liaised and built strong relationships with top business schools to develop company’s leadership programs.• Led program to unify the e-learning portfolio, introducing a diverse range of programs through platforms like Skillsoft, Coursera, LinkedIn, as well as locally developed modules using Articulate 360 and Articulate Rise. • Elevated training staff quality by developing training providers selection criteria to ensure candidates meet company’s predefined delivery standards.
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Training Specialist
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Oct 2012 - Feb 2014
Supported training manager in executing training and leadership programs by making annual development plans, planning technical programs, and conducting necessary cross-functional communication to deliver comprehensive training resources. Created onboarding programs for new recruits and subsequently refined their learning paths, specifically tailored for the Retail Branches and Contact Center domains.• Provided oversight for the upgrades of the Oracle Learning Management System, ensuring the customization of various features to meet the diverse business requirements
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Senior Training Coordinator
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Feb 2010 - Dec 2012
Contributed to Training Needs Analysis (TNA) studies, aligning training needs of different departments. Conducted follow-through surveys for random programs, guaranteeing comprehensive knowledge application. Supported development of multiple training paths as well as prepared development and training quarterly reports to identify areas of improvement and continue with impactful measures. • Served as internal trainer for various topics: Excel, English, KFH Oracle, and LMS End users.
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Training Coordinator
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May 2008 - Feb 2010
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Training Coordinator
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Feb 2006 - May 2008
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Training Supervisor
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May 2005 - Feb 2006
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Education
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1995 - 2002Damascus University
Bachelor's degree, English Language and Literature, General
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