Experience

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  Fashion Retail Group

  • Cairo, Egypt

  • Retail Store Manager

    • Jun 2023 - Present
    • Cairo, Egypt

    *Sales maximizing, Customer focus and achieveing the highest KPI.*Monthly report to the District sales Manager covering the following points:1. Store target achievement and monthly performance vs LY by (QTY sold – Achieved value - Ratio %) segmented by product type & gender.2. Store & Employees KPI's (UPT,ATV and AUV in addition to the Conversion rate)3. Stock Analysis covering the following:- (BOM Stock QTY & Value, Sold QTY & value, EOM stock QTY & value, segmented by product type & gender (FTW-APP-ACC)- Actual Floor capacity vs standard as per store display capacity for each section.- Identify slow moving & non-moving Models.4. Rotation & transfer analysis (How many pieces are in or out by destination)5. Reasons for achieving*Monthly stock take at the last week of every month (Inventory)*Team Coaching & observation.covering the following: Induction & training sessions for new hires.Team building by conducting daily briefings on a day-to-day basis.Ensuring a clear understanding of business and priorities.One-to-one mentoring on a weekly basis.After-sales service: helping with exchanges & refunds.Annual appraisals with proper assessment reports and evidence with specific comments.

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  ELSEWEDY INDUSTRIAL GROUP

  • Cairo, Egypt

  • Retail Store Manager

    • Jun 2022 - Jun 2023
    • Cairo, Egypt

    • Responsible for running the Store, managing and motivating staff, achieve the operational goals by driving sales and keeping expenses in line, running promotions, managing stock levels, continually look for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff, maintain the best customer service all the time ,led by example.

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  Junior-Tex

  • Cairo, Egypt

  • Retail Store Manager

    • Apr 2021 - Jun 2022
    • Cairo, Egypt

    • Responsible for running the Store, managing and motivating staff • Achieve the operational goals by driving sales and keeping expenses in line, running promotions. • Managing stock levels, continually look for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff members.

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  Retail Group Egypt

  • Cairo, Egypt

  • Retail Store Manager

    • Mar 2011 - Apr 2021
    • Cairo, Egypt

    • Plans and directs the day-to-day operations of the store. • Develop strategies to improve customer service, drive store sales, increase profitability, and create store policies and marketing programs that will increase sales and grow the existing customer base. • Maintain high store standards and conditions and foster a positive environment.• Ensure customer needs are met, complaints are resolved and service is quick and efficient. • Ensure all products and displays are merchandised effectively to maximize sales and profitability. • Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.• Familiar with a variety of the field's concepts, practices, and procedures.• Rely on extensive experience and judgment to plan and accomplish goals. • Lead and direct the work of others.• Typically reports to top management.