Experience

• 

  Renault Tunisie

  • Gouvernorat Tunis, Tunisie

  • Senior Customer Service Advisor

    • May 2023 - Present
    • Gouvernorat Tunis, Tunisie

• 

  WALLYS CAR

  • Tunis, Tunisie

  • Sales manager

    • Jun 2021 - Jul 2022
    • Tunis, Tunisie

    - Promote the company's brand identity to clients and prospects.-Develop relations with clients and prospects, advice and personalised support for the choice of vehicles according to their needs.- Build and supply data base (client files)- Management and retention of partners (leasing,insurance...)- Recovery and delivery Management.- Competitive monitoring of competitor products.- Application of the quality process

• 

  Le Moteur

  • tunsie

  • Customer advisor

    • Jun 2015 - Jun 2021
    • tunsie

    - Corporate identity in accordance with company values.- Achievement of the objectives set by the management, retention of clients by setting up personalized advice- Prospecting searching for new customers.- Customer Portfolio Management: Order in Progress, Reservations and Priorities. - Monitoring of marketing actions, competitive monitoring

• 

  TALENTEEV (ex FEDERYS)

  • Tunisie

  • Office Manager

    • 2012 - May 2015
    • Tunisie

    - Assistance from the General Director- Internal and external communication : * Management of internal communication between General Director and Internal Services * Management of external communication withcustomers, suppliers, banks, social partners, etc.- Cash management- Organisation and management of recruitment- Management of administrative operations: mail,agenda, meetings, etc.

• 

  ORO CAFE/LA PATTISIERE

  • Tunis, Tunisie

  • Itinerant sales representatives

    • May 2011 - May 2012
    • Tunis, Tunisie

    - Reaching out to customers to present the products of brand- Client Portfolio Development- Recovery and delivery Management.