Bio
Credentials
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Sales Negotiation
LinkedInApr, 2020- Apr, 2026 -
Selling in crisis
American Chamber of Commerce in EgyptApr, 2020- Apr, 2026 -
Ken Blanchard on Servant Leadership
LinkedInMar, 2020- Apr, 2026 -
Productivity Tips: Finding Your Productive Mindset
LinkedInMar, 2020- Apr, 2026 -
Sales: Handling Objections
LinkedInMar, 2020- Apr, 2026 -
Selling to Executives
LinkedInMar, 2020- Apr, 2026 -
Analyzing Sales Competitors
LinkedInFeb, 2020- Apr, 2026 -
Developing Your Emotional Intelligence
LinkedInFeb, 2020- Apr, 2026 -
Export to EU Work Shop
The French Chamber of Commerce (CCFA)Feb, 2020- Apr, 2026 -
LinkedIn Learning Highlights: Sales
LinkedInFeb, 2020- Apr, 2026 -
Customer Service: Handling Abusive Customers
LinkedInJan, 2020- Apr, 2026 -
Basic or Pricing by Dr. Ehab Messallam
UdemyDec, 2019- Apr, 2026 -
Finding Your Time Management Style
LinkedInJan, 2019- Apr, 2026 -
Tony Schwartz on Managing Your Energy for Sustainable High Performance
LinkedInJan, 2019- Apr, 2026 -
HR. Development -Business & Communication Skills Program
International Education AssociationFeb, 2010- Apr, 2026 -
Automation and its Industrial Applications
Science & Technology Center of Excellence -
ICDL
European computer Driving licence foundation -
Mini MBA
International Academy For Advanced Research and Studies - IARS London -
Selling and Sales Management 3rd level
LCCI International Qualifications
Experience
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Egypt
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Architecture and Planning
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100 - 200 Employee
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Sales Manager
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Feb 2024 - Present
- Achieve growth and hit sales targets by successfully managing the sales team.- Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.- Identify emerging markets and market shifts while being fully aware of new products and competition status.
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Sales Team Leader
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Sep 2019 - Feb 2024
- Conducted performance evaluations, provided ongoing coaching and training, resulting in a 15% improvement in individual team member sales performance and overall team productivity.- Collaborated with cross-functional teams to streamline sales processes, implement CRM software, and improve sales forecasting accuracy by 20%, resulting in increased operational efficiency and customer satisfaction.- Identifying potential customers, prioritizing actions and following up identified service leads and opportunities.- Preparing our sales strategy according to the market forecasting to achieve the required sales targets.- Maintain up-to-date knowledge of competitors and industry trends- Provide technical leadership and direction to customers and internal team- Coordinate with the different company departments (finance – marketing – production – HR) to achieve our company objectives.- Making new distribution channels through new distributors or agents.- Develop long-term strategic relationships with enterprise customers.
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TAQNOR
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Cairo, Egypt
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Sales Manager
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Jan 2017 - Sep 2019
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Cairo, Egypt
-Customer analysis: Identifying potential customers, prioritizing actions and following up identified service leads and opportunities.- Customer relationship management: Contacting customers, booking meetings and following up actions.- Proactive sales: Monitoring and resolving contracts, proactively re-negotiating expiring contracts and identifying upsell and modernization opportunities.- Ensuring customer satisfaction by coordinating actions with our field organization to enable that we deliver to our promise.- Analyze all suppliers in order to select the most suitable suppliers who are able to deliver high quality products at competitive pricing.- Negotiate with suppliers on lead-time, cost and quality so as to obtain the maximum benefit for the company.
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Allmed Middle East
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Egypt
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Electrical Maintenance Section Head
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Jan 2015 - May 2017
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Egypt
- Designing maintenance strategies, procedures and methods;- Carrying out routine scheduled maintenance work and responding to equipment faults;- Carrying out quality inspections on jobs;- Liaising with client departments, customers and other engineering and production colleagues;- Controlling maintenance tools, stores and equipment;- Monitoring and controlling maintenance costs;- Dealing with emergencies, unplanned problems and repairs;- Improving health and safety policies and procedures;- Working with specialist equipment, such as programmable logic controllers (PLC), which control machinery on factory assembly lines;- Writing maintenance strategies to help with installation and commissioning guidelines;- Ensuring there is continuous cover of the machinery and equipment in case of breakdowns
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Haidylena for advanced medical industries
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6 of October
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Automation and Electrical maintenance engineer
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Nov 2011 - Dec 2014
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6 of October
-Execution of planned maintenance activities including preventive maintenance, correctivemaintenance, and breakdown maintenance.- Ensuring safe working standards in terms of machine interlocks, safeguards of machines andprotection of movement parts.- Responsible for line troubleshooting to eliminate major chronic and sporadic defects in themachines and equipment.- Cost reduction of repair and maintenance activities in the factory.- Ensuring a high efficiency in the production lines by tackling the main source and cause ofbreakdowns.- Responsible for line operation during new machine commissioning and ramp up phase.- Requesting the required spare parts for the production line machines
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Education
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2005 - 2010Helwan University Cairo
Bachelor of Engineering (B.E.), Electrical Power and Machines
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