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Bio

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Mohamed Ashraf is a seasoned pharmacy professional with experience in management, sales, and customer service. He holds an MBA and a Bachelor's degree in Clinical Pharmacy. He is certified in English, customer service, and coding. He has worked in various roles, including Clinical Pharmacist, Medical Sales Representative, Area Manager, and Shift Manager.

Credentials

  • EF SET English Certificate 74/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    Mar, 2024
    - Apr, 2026
  • Certified Customer Service Professional (CCSP)
    ZIWO
    May, 2024
    - Apr, 2026
  • Freshdesk Product Expert Certification for Agents
    Freshworks
    May, 2024
    - Apr, 2026
  • Certified Professional Coder (CPC)
    AAPC
    Oct, 2022
    - Apr, 2026

Experience

Education

  • 2019 - 2022
    Arab Academy for Science, Technology and Maritime Transport
    Master of Business Administration - MBA, Health/Health Care Administration/Management
  • 2012 - 2017
    Cairo University
    Bachelor's degree, Clinical, Hospital, and Managed Care Pharmacy

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Industry Focus. “Outsourcing and Offshoring Consulting”

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