Bio
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Mohamed Ashraf is a seasoned pharmacy professional with experience in management, sales, and customer service. He holds an MBA and a Bachelor's degree in Clinical Pharmacy. He is certified in English, customer service, and coding. He has worked in various roles, including Clinical Pharmacist, Medical Sales Representative, Area Manager, and Shift Manager.
Credentials
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EF SET English Certificate 74/100 (C2 Proficient)
EF Standard English Test (EF SET)Mar, 2024- Apr, 2026 -
Certified Customer Service Professional (CCSP)
ZIWOMay, 2024- Apr, 2026 -
Freshdesk Product Expert Certification for Agents
FreshworksMay, 2024- Apr, 2026 -
Certified Professional Coder (CPC)
AAPCOct, 2022- Apr, 2026
Experience
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Tafaseel BPO
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Dubai, United Arab Emirates
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Operational Specialist
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May 2024 - Present
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Dubai, United Arab Emirates
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Medical Writer
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Jan 2024 - Present
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Private Pharmacy Group
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Cairo, Egypt
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Pharmacy Owner
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Jan 2020 - Present
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Cairo, Egypt
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Future Group Translation Services
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Dubai, United Arab Emirates
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Senior Medical Advisor
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Jan 2024 - May 2024
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Dubai, United Arab Emirates
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MedWiz Pharmacy
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Cairo, Egypt
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Lead Customer Service Representative
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May 2023 - Dec 2023
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Cairo, Egypt
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United Arab Emirates
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Health, Wellness & Fitness
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700 & Above Employee
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Area Manager
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Dec 2022 - May 2023
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Medical Sales Representative
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Dec 2021 - Dec 2022
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24/7 Pharmacy and Vaccination Centre
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Qesm El Maadi, Cairo, Egypt
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Shift Manager
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Aug 2021 - Dec 2021
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Qesm El Maadi, Cairo, Egypt
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Teleperformance
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Egypt
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Medical call centre
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Aug 2021 - Dec 2021
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Egypt
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GlobeMed Group
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El Maadi, Cairo, Egypt
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Medication Management Aget
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Apr 2020 - Aug 2021
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El Maadi, Cairo, Egypt
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Clinical Staff Pharmacist
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Dec 2017 - Apr 2020
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Nasser Institute Hospital
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Cairo, Cairo, Egypt
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Clinical Pharmacist
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Mar 2017 - Dec 2017
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Cairo, Cairo, Egypt
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Basatin Pharmacy
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El Maadi, Cairo, Egypt
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Community Pharmacist
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Jun 2012 - Mar 2017
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El Maadi, Cairo, Egypt
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Education
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2019 - 2022Arab Academy for Science, Technology and Maritime Transport
Master of Business Administration - MBA, Health/Health Care Administration/Management -
2012 - 2017Cairo University
Bachelor's degree, Clinical, Hospital, and Managed Care Pharmacy
Suggested Services
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References
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