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Credentials

  • Bitdefender Certification Sales Specialist
    Bitdefender
    Dec, 2022
    - Apr, 2026
  • Making Great Sales Presentations
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Selling into Industries: Manufacturing
    LinkedIn
    Apr, 2020
    - Apr, 2026
  • Aligning Sales and Marketing
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Asking Great Sales Questions
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Business-to-Business Sales
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Excel for Sales Professionals
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Following Up after a Sales Meeting
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Identify Sales Growth Opportunities
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • IoT Foundations: Device Management
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • IoT Foundations: Fundamentals
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Learning Salesforce Admin
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Managing a Diverse Team
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Managing Your Sales Process
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Negotiating with Agility
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Networking for Sales Professionals
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Sales Channel Management
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Sales Forecasting
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Sales Foundations
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Sales Pipeline Management
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Sales: Closing a Complex Sale
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Sales: Closing Strategies
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Sales: Customer Success
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Sales: Handling Objections
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Sales: Practical Techniques
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Sales: Sales Games for Your Teams
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Salesforce for Sales Managers
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Selling into Companies
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Selling into Industries: Telecommunications
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Selling with Stories, Part 2: Stories Great Sales People Tell
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Winning Back a Lost Customer
    LinkedIn
    Mar, 2020
    - Apr, 2026
  • Business Ethics for Sales Professionals
    LinkedIn
    Feb, 2020
    - Apr, 2026
  • Delivery Tips for Speaking in Public
    LinkedIn
    Feb, 2020
    - Apr, 2026
  • Developing Your Emotional Intelligence
    LinkedIn
    Feb, 2020
    - Apr, 2026
  • Selling into Industries: Professional Services
    LinkedIn
    Feb, 2020
    - Apr, 2026
  • Selling to Executives
    LinkedIn
    Feb, 2020
    - Apr, 2026
  • Solution Sales
    LinkedIn
    Feb, 2020
    - Apr, 2026
  • Master Confident Presentations
    LinkedIn
    Dec, 2019
    - Apr, 2026
  • Organization Communication
    LinkedIn
    Dec, 2019
    - Apr, 2026
  • Salesforce Tips
    LinkedIn
    Dec, 2019
    - Apr, 2026

Experience

  • InterTech LLC
    • Muscat, Masqaţ, Oman
    • Senior Key Account Manager
      • May 2023 - Present
      • Muscat, Masqaţ, Oman

      • Relationship Management: Building and nurturing strong relationships with key clients, acting as the primary point of contact for their needs and inquiries.• Account Development: Identifying opportunities to expand and grow the business with existing key accounts. This may involve upselling additional products or services, introducing new offerings, or finding ways to increase the value provided to the client.• Strategic Planning: Collaborating with clients to understand their goals, challenges, and priorities. Developing strategic account plans that align with their objectives and outlining specific sales targets and action plans to achieve them.• Sales Execution: Driving the sales process by identifying new opportunities, conducting product presentations, negotiating contracts, and closing deals. Working closely with internal teams, such as marketing and customer support, to ensure smooth implementation and delivery of products or services.• Customer Service: Ensuring excellent customer satisfaction by promptly addressing any concerns or issues raised by key accounts. Acting as an advocate for the client within the organization to ensure their needs are met.• Market Analysis: Monitoring industry trends, competitive landscape, and market conditions to identify potential risks and opportunities for the key accounts. Providing insights and recommendations to clients based on market intelligence.

  • Massilatech L.L.C
    • Muscat, Masqaţ, Oman
    • Key Account Manager
      • Jul 2022 - May 2023
      • Muscat, Masqaţ, Oman

      • Responsible for managing and developing relationships with important, high-value customers. • Identifying new business opportunities, ensuring customer satisfaction, and coordinating with other departments within the organization to meet the needs of the key account. • Developing and implementing strategies to increase sales and revenue.• Understanding the key account's business objectives and aligning the organization's products and services to meet those objectives.

  • GBM
    • Sultanate of Oman
    • Account Manager (Telco and Oil and Gas)
      • Sep 2013 - May 2022
      • Sultanate of Oman

      • Building and maintaining relationships with clients and Manage end to end sales and account management process.• Conducting business reviews to ensure clients are satisfied with GBM’s products and services.• Establish strong, trust-based relationships with clients and other teams within GBM.• Drive customer loyalty and retention through excellence in customer service and support.• Identify and understand customer need, proactively provide solutions to avoid issues and accelerate clients’ ability to achieve results.• Letting customers know about other products the GBM offers.• Work collaboratively with other departments, specifically with LOBs to• coordinate client interactions and resolutions to their needs• Communicate effectively with our clients to resolve issues without escalation and insure client expectations are being met.• Attending meetings with clients to build relationships.• Achieving client relationship targets.• Project management in term of implementation, sign off and booking.

    • Marketing Manager
      • Feb 2009 - Apr 2012
      • Sultanate of Oman

      Initiated the whole devision, creating tangible and reliable client database and paperless Echo friendly system. As well as developing several effective marketing schemes which boosted our client database by an average of 30% per year in my duration of work with a team of 5 full time employees and many part time interns Which developed from 450/600 clients (2009 & 2010) to 2400+ in three years time (2010 until 2013) with very limited resources. Our records showed 75% return clients. And proudly scoring 95% satisfaction rate overall.

Education

  • 2014 -
    Gulf College Oman
    Bachelor of Science (Bsc without honours)
  • 2003 - 2004
    University of Lodz
    Associate's degree, SCHOOL OF POLISH FOR FOREIGN STUDENTS

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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