Bio
Credentials
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Bitdefender Certification Sales Specialist
BitdefenderDec, 2022- Apr, 2026 -
Making Great Sales Presentations
LinkedInApr, 2020- Apr, 2026 -
Selling into Industries: Manufacturing
LinkedInApr, 2020- Apr, 2026 -
Aligning Sales and Marketing
LinkedInMar, 2020- Apr, 2026 -
Asking Great Sales Questions
LinkedInMar, 2020- Apr, 2026 -
Business-to-Business Sales
LinkedInMar, 2020- Apr, 2026 -
Excel for Sales Professionals
LinkedInMar, 2020- Apr, 2026 -
Following Up after a Sales Meeting
LinkedInMar, 2020- Apr, 2026 -
Identify Sales Growth Opportunities
LinkedInMar, 2020- Apr, 2026 -
IoT Foundations: Device Management
LinkedInMar, 2020- Apr, 2026 -
IoT Foundations: Fundamentals
LinkedInMar, 2020- Apr, 2026 -
Learning Salesforce Admin
LinkedInMar, 2020- Apr, 2026 -
Managing a Diverse Team
LinkedInMar, 2020- Apr, 2026 -
Managing Your Sales Process
LinkedInMar, 2020- Apr, 2026 -
Negotiating with Agility
LinkedInMar, 2020- Apr, 2026 -
Networking for Sales Professionals
LinkedInMar, 2020- Apr, 2026 -
Sales Channel Management
LinkedInMar, 2020- Apr, 2026 -
Sales Forecasting
LinkedInMar, 2020- Apr, 2026 -
Sales Foundations
LinkedInMar, 2020- Apr, 2026 -
Sales Pipeline Management
LinkedInMar, 2020- Apr, 2026 -
Sales: Closing a Complex Sale
LinkedInMar, 2020- Apr, 2026 -
Sales: Closing Strategies
LinkedInMar, 2020- Apr, 2026 -
Sales: Customer Success
LinkedInMar, 2020- Apr, 2026 -
Sales: Handling Objections
LinkedInMar, 2020- Apr, 2026 -
Sales: Practical Techniques
LinkedInMar, 2020- Apr, 2026 -
Sales: Sales Games for Your Teams
LinkedInMar, 2020- Apr, 2026 -
Salesforce for Sales Managers
LinkedInMar, 2020- Apr, 2026 -
Selling into Companies
LinkedInMar, 2020- Apr, 2026 -
Selling into Industries: Telecommunications
LinkedInMar, 2020- Apr, 2026 -
Selling with Stories, Part 2: Stories Great Sales People Tell
LinkedInMar, 2020- Apr, 2026 -
Winning Back a Lost Customer
LinkedInMar, 2020- Apr, 2026 -
Business Ethics for Sales Professionals
LinkedInFeb, 2020- Apr, 2026 -
Delivery Tips for Speaking in Public
LinkedInFeb, 2020- Apr, 2026 -
Developing Your Emotional Intelligence
LinkedInFeb, 2020- Apr, 2026 -
Selling into Industries: Professional Services
LinkedInFeb, 2020- Apr, 2026 -
Selling to Executives
LinkedInFeb, 2020- Apr, 2026 -
Solution Sales
LinkedInFeb, 2020- Apr, 2026 -
Master Confident Presentations
LinkedInDec, 2019- Apr, 2026 -
Organization Communication
LinkedInDec, 2019- Apr, 2026 -
Salesforce Tips
LinkedInDec, 2019- Apr, 2026
Experience
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InterTech LLC
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Muscat, Masqaţ, Oman
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Senior Key Account Manager
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May 2023 - Present
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Muscat, Masqaţ, Oman
• Relationship Management: Building and nurturing strong relationships with key clients, acting as the primary point of contact for their needs and inquiries.• Account Development: Identifying opportunities to expand and grow the business with existing key accounts. This may involve upselling additional products or services, introducing new offerings, or finding ways to increase the value provided to the client.• Strategic Planning: Collaborating with clients to understand their goals, challenges, and priorities. Developing strategic account plans that align with their objectives and outlining specific sales targets and action plans to achieve them.• Sales Execution: Driving the sales process by identifying new opportunities, conducting product presentations, negotiating contracts, and closing deals. Working closely with internal teams, such as marketing and customer support, to ensure smooth implementation and delivery of products or services.• Customer Service: Ensuring excellent customer satisfaction by promptly addressing any concerns or issues raised by key accounts. Acting as an advocate for the client within the organization to ensure their needs are met.• Market Analysis: Monitoring industry trends, competitive landscape, and market conditions to identify potential risks and opportunities for the key accounts. Providing insights and recommendations to clients based on market intelligence.
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Massilatech L.L.C
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Muscat, Masqaţ, Oman
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Key Account Manager
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Jul 2022 - May 2023
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Muscat, Masqaţ, Oman
• Responsible for managing and developing relationships with important, high-value customers. • Identifying new business opportunities, ensuring customer satisfaction, and coordinating with other departments within the organization to meet the needs of the key account. • Developing and implementing strategies to increase sales and revenue.• Understanding the key account's business objectives and aligning the organization's products and services to meet those objectives.
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GBM
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Sultanate of Oman
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Account Manager (Telco and Oil and Gas)
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Sep 2013 - May 2022
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Sultanate of Oman
• Building and maintaining relationships with clients and Manage end to end sales and account management process.• Conducting business reviews to ensure clients are satisfied with GBM’s products and services.• Establish strong, trust-based relationships with clients and other teams within GBM.• Drive customer loyalty and retention through excellence in customer service and support.• Identify and understand customer need, proactively provide solutions to avoid issues and accelerate clients’ ability to achieve results.• Letting customers know about other products the GBM offers.• Work collaboratively with other departments, specifically with LOBs to• coordinate client interactions and resolutions to their needs• Communicate effectively with our clients to resolve issues without escalation and insure client expectations are being met.• Attending meetings with clients to build relationships.• Achieving client relationship targets.• Project management in term of implementation, sign off and booking.
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Marketing Manager
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Feb 2009 - Apr 2012
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Sultanate of Oman
Initiated the whole devision, creating tangible and reliable client database and paperless Echo friendly system. As well as developing several effective marketing schemes which boosted our client database by an average of 30% per year in my duration of work with a team of 5 full time employees and many part time interns Which developed from 450/600 clients (2009 & 2010) to 2400+ in three years time (2010 until 2013) with very limited resources. Our records showed 75% return clients. And proudly scoring 95% satisfaction rate overall.
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Education
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2014 -Gulf College Oman
Bachelor of Science (Bsc without honours) -
2003 - 2004University of Lodz
Associate's degree, SCHOOL OF POLISH FOR FOREIGN STUDENTS
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Industry Focus. “IT Services and IT Consulting”
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