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Mohamad Iqbal is a seasoned medical professional with experience in patient care, laboratory testing, and medical administration. He has worked in various roles, including Triage Officer, Medical Laboratory Technician, Customer Care Assistant, and Purchasing Executive. He holds a Bachelor of Biomedical Science degree from Monash University Malaysia.

Experience

  • PREMIER DIAGNOSTICS SDN BHD
    • Shah Alam, Selangor, Malaysia
    • Purchasing Executive
      • Dec 2022 - Present
      • Shah Alam, Selangor, Malaysia

  • Columbia Asia Malaysia
    • Petaling Jaya, Selangor, Malaysia
    • Customer Care Assistant
      • Sep 2022 - Dec 2022
      • Petaling Jaya, Selangor, Malaysia

      Greet customers and provide assistance courteouslyHandle registration and admission of patientsRespond to inquiries via phone or email.Collecting customer feedback for compilation and service improvement.Handling GL ( Applying and Top up)

    • Triage Officer
      • Feb 2020 - Jul 2022
      • Malaysia

      Managing patient traffic when hospital census is high.Handles inquiries from patients regarding procedures, questions and assisting them infilling forms that are required.Screened patients before allowing or deny patients entry into the hospital (such as travelhistory, their temperature or observing if patients have symptoms).Assisted in Registration of covid test (PCR and RTK)

    • Medical Laboratory Technician
      • Dec 2018 - Apr 2019
      • Selangor, Malaysia

      Assisted the hospital physicians in diagnosing injuries as well as medical conditions by analyzing samples and running clinical trials  Performing microscopy, conducting laboratory test, analyzing and reporting results obtained  Able to perform lab tests in hematology, urine analysis, biochemical and serology  Have worked at both morning shfits (7am to 2pm) as well as the evening shift (2pm to 10pm)  Answered incoming telephone calls, took down messages and provided information related to patients  Sorted and organized materials such as physical files, tracking spreadsheets and reports  Have experience in dealing with patient at the counter, greeting them ,answering their inquiry's as well as dealing with their concerns  Assisting the staff with regular inventory check and control.

Education

  • 2016 - 2019
    Monash University Malaysia
    Bachelor of Biomedical Science, Clinical/Medical Laboratory Technician

Suggested Services

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Industry Focus. “Medical Equipment Manufacturing”

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