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MH

Mitchelle Hinga

Information Systems Security at GTBank Kenya
Intro Book
Mitchelle Hinga, a seasoned IT professional with expertise in Information Technology, Customer Service, and Leadership, hails from Nairobi, Kenya, with proficiency in English and Swahili, and a strong educational background in Computer Science and Information Technology Management.
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Location
Kenya, KE
Languages
  • English -
  • Swahili -
Skills
  • Information Technology
  • Customer Service
  • Microsoft Office
  • Photography
  • Html
  • Show all
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Bio

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Credentials

  • Cisco CCNA
    Cisco

Experience

  • GTBank Kenya
    • Nairobi
    • Information Systems Security
      • Oct 2022 - Present
      • Nairobi

  • Cytonn Investments
    • Kenya
    • Investment Management
    • 400 - 500 Employee
    • Senior Security Analyst / IT Support Engineer
      • May 2017 - Sep 2022

    • IT Support Intern
      • Feb 2017 - Apr 2017

  • Dewcis Solutions Ltd
    • Nairobi, Kenya
    • Preventive Maintenance Intern
      • Sep 2016 - Jan 2017
      • Nairobi, Kenya

      • PC Hardware maintenance and troubleshooting • Data collection and update of Dew CIS portal • Schedule site visits for maintenance services • Smart point Software upgrade and troubleshooting • Galileo desktop lockdown• Creation of demo videos• Documentation of Baraza Business management System

  • Microsoft
    • Trainer - DigiGirlz High Tech Camp
      • Mar 2016 - Mar 2016

      • Mentoring high school girls • Teaching the girls how to use Kodu Game Lab • Supervising the team throughout the Tech Camp

  • Microsoft
    • Nairobi,Kenya
    • Microsoft Student Partner (MSP)
      • Jul 2015 - 2016
      • Nairobi,Kenya

       Become an evangelist for Microsoft products in my university  Host tech events and give demos on campus  Work alongside Microsoft professionals, assisting them during hackathons and events  Join exclusive Microsoft training events to learn the latest technologies

  • Meteorological Services
    • Nairobi,Kenya
    • IT Intern
      • Sep 2014 - Nov 2014
      • Nairobi,Kenya

       PC hardware maintenance and troubleshooting techniques  Installation and upgrading of computer software and hardware  Website management and updating  Network connectivity and configuration management  Documentation of computer and infrastructure configuration  Satellite, VSAT and operations of telecommunication equipment  Radiosonde equipment  Technical aspects of IT Technologies such as LAN/WAN, Security, TCP/IP routing

  • Pest Control Products Board
    • Nairobi,Kenya
    • Information Technology Intern
      • Oct 2013 - Dec 2013
      • Nairobi,Kenya

       Hardware/ Software installation, configuration and maintenance  Network design and set up  Web development and maintenance  PC maintenance and troubleshooting  End user support  General office administration

Education

  • 2020 - 2022
    University of Nairobi
    Master of Science - MS, Information Technology Management
  • 2012 - 2015
    Multimedia University of Kenya
    Bachelor of Science (B.Sc.), Computer Science
  • 2012 - 2013
    Kabarak University - Cisco Networking Academy

Suggested Services

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Industry Focus. “Banking”

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