Bio
Experience
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American Animal Hospital Association
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Denver Colorado
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Chief Operations Officer
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Mar 2017 - Present
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Denver Colorado
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Grace Classical
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Prosper, TX
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Founder & Chairman: Board of Trustees
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2011 - Present
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Prosper, TX
Founder and Chairman of the Board of a Private Classical & Christian K-12 School.
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Director of Organizational Efficiency and Development
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Jun 2015 - Dec 2016
Leader of Organizational Efficiency for CAD Veterinary Professional Services Group¥ Saved and reallocated $400,000 by redesigning the tracking process for professional samples and field investments. ¥ Ideated strategy to overcome Director excessive span of control issue by training senior most colleagues to function as additional field coaches. Leader of Colleague Development for CAD Veterinary Professional Services Group¥ Developed and executed the highly acclaimed Phase III training for junior field veterinarians which shortened time to role mastery by one year. ¥ Executed Needs Analysis and Learning Plan to ensure ongoing technical and social excellence by team members. Creator of the Companion Animal Division Recent Graduate Engagement Strategy.¥ Developed partnership with AAHA and Hills Pet Nutrition to execute the three-year program to fill skill gaps in our most junior veterinary professionals¥ To date touched approximately 1000 recent graduates in the three year program with excellent results in reducing time to Zoetis advocacy in this important group.
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Director, US Veterinary Operations
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Apr 2010 - Jun 2015
Leader of People ¥ Led a team of 52 veterinarians that was divided into two functional units and reported through 5 managers. Out of this group three are now directors in the organization and seven others have taken other positions of greater responsibility in and out of Zoetis. ¥ Instilled the concept of coaching the coach on field rides in the organization resulting in improved colleague coaching and more effective managers. Leader of the Business¥ Aligned remit of this technical team to increased accountability for support of the business strategy and ultimately product sales. ¥ Worked with marketing to develop the Apoquel launch market preparation plan and the team exceeded targets by 40%.¥ Co-Led the CAD Veterinary Operations Strategic Review which resulted in realigning the remit for the RSV group to make it more strategically aligned to the business strategy with additional nimbleness and flexibility.¥ Managed the 18 million dollar group budget to ensure resource accountability and value maximizationLeader of the Culture¥ Designed and led the team culture change initiative to align the teams to “One Zoetis” core value. ¥ Responsible for installation of Emotional Intelligence and Appreciative Coaching as core skills.¥ Ideated and led the Best In Class Coaching initiative resulting in a culture of coaching thereby improving colleague coaching and managerial effectiveness.
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Sr. Manager; Learning & Development for Veterinary Operations
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Jun 2008 - Apr 2010
¥ Reduced “Time to Competence” by developing the first systematic Veterinary Professional Onboarding Program deployed across all species groups.¥ Led the team that developed and executed the company’s first cross-species Veterinary Professional “Human Capital Strategy” with a competency continuum, career ladder, and colleague development guide.¥ Changed the terms of partnership between L&D and various veterinary operations teams from conflict to collaboration.
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Sr. Manager, US Veterinary Services
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May 2006 - Jun 2008
Instituted a focus on field coaching which improved team performance while also improving communications and collaboration with the aligned sales organization• Developed Veterinary Services Leadership Team performance management system• Group PerformanceOne colleague was promoted to Managing Area Veterinarian.Two colleagues received Lead Dog Awards.One colleague was promoted to Specialty Hospital LiaisonManaged through 4 simultaneous vacancies
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Sr. Area Veterinarian
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May 2005 - Jun 2006
¥ Lead author of two technical bulletins:¥ Canine and Feline Vaccination: Current Practice and Future Directions¥ Canine Leptospirosis: Overview, Recent Developments, and New Vaccination Options. ¥ Created $30,000 in annual data management savings by ideating and leading project to modernize our CRM Solution.
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Owner
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1986 - 1993
Founder and Owner
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Education
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2006 - 2009The University of Dallas
MBA, Organization Development -
1981 - 1985Texas A&M University
DVM, Veterinary Medicine -
1981 - 1983Texas A&M University
BS, Veterinary Science -
1978 - 1981Texas A&M University
BS, Range Science
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