Experience

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  Harsha Toyota AP & Telangana

  • Hyderabad, Telangana, India

  • VP Sales

    • Jun 2020 - Present
    • Hyderabad, Telangana, India

    Operations / Sales & Marketing / Process

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  Saud Bahwan Group

  • Sultanate of Oman

  • Sales & Marketing

    • Aug 2011 - Jun 2020
    • Sultanate of Oman

     The product wise targets “Contacts, Enquiries, Test Drives bookings, Deliveries, Finance %, Insurance % & Accessories”, are set on the 1st of every month with the Team. Daily Morning & evening meetings with all TL’s & S.O.’s to check the days plan & review the same in evening. Also want the team to follow the set SOP process which is dictated by Toyota Principles. Daily checking the showroom walk in register with commercial in-charge and signing the same at the end of the day. Instructing & guiding the commercial in-charge for the display of vehicles, brochures, promotional materials in the showroom every fortnight & also guide them to maintain the neatness of the showroom and services given to the customers, by the proper usage of the office boys. Instructing Delivery-In-charge (personal) to maintain the daily record of Test Drive cars, car maintenance & drivers. Fortnight & Monthly meetings with TL, S.O. & Marketing executive to review the Target Achievements & its conversion ratio. Training and focus on special attention for customer service & satisfaction from enquiry till post sales follow up which leads to relationship building. Maintaining the market share monthly and also tracking of competition sale and the same will be discussed with Heads.

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  RADHA KRISHNA TOYOTA

  • Hyderabad Area, India

  • Sr. Manager Sales Cum Head Trainer

    • Mar 2009 - Jul 2011
    • Hyderabad Area, India

    The product wise targets “Contacts, Enquiries, Test Drives bookings, Deliveries, Finance %, Insurance % & Accessories”, are set on the 1st of every month with the Team Leader & Sales Officers.Daily Morning & evening meetings with all TL’s & S.O.’s to check the days plan & review the same in evening. Also want the team to follow the set SOP process which is dictated by Toyota Principles.Daily checking the showroom walk in register with lobby in-charge and signing the same at the end of the day.Instructing & guiding the lobby in-charge for the display of vehicles, brochures, promotional materials in the showroom every fortnight & also guide them to maintain the neatness of the showroom and services given to the customers, by the proper usage of the office boys.Instructing Delivery-In-charge (personal) to maintain the daily record of Test Drive cars, car maintenance & drivers.Fortnight & Monthly meetings with TL, S.O. & Marketing executive to review the Target Achievements & its conversion ratio.Special Training to the S.O.’s who are not performing. Monthly training, Role plays & Test for all the sales & marketing personals for the betterment of their skills to achieve the given target.Training and focus on special attention for customer service & satisfaction from enquiry till post sales follow up which leads to relationship building.Checking the backlogs of the customers with respective departments (Accessories, Finance, Documents, registration, etc).Maintaining the market share monthly and also tracking of competition sale and the same will be discussed with GM-Sales & Toyota principles.Weekly & Monthly reporting & meetings with the GM-Sales for the achievement of over all development in “Targets, Trainings, Marketing – Promotional activities”.Well known with the procedure of selling & buying used cars.Utilizing the MBA project boys for marketing activities to generate en-number of enquiries.

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  M/s. Fortuner Automobiles Pvt. Ltd.

  • Manager - Sales

    • Dec 2006 - Dec 2008

    Dealing with corporate companiesPlanning for events & other activities.Preparing e-flyers, Brochures, Banners, Backdrop.relationship and taking feed back of reference and requirement.Daily Morning meetings with the consultants.Motivating and directing the executive for the generation of leads and conversions.Generation of enquiries through different channels i.e; Event, Road Show, News paper insertion, Paper ad, Reference (existing customer & known sources), cold calls & Tagging / Distribution.Utilizing the MBA project boys for marketing activities to achieve en-number of enquiries.Dividing the target (product wise) daily, weekly, monthly & quarterly.Developing the weaker areas of sale.Developing the weaker sale product.Training updates to the consultants when ever required.Role plays & test weekly for building the confidence in executives.Following the procedure of LIFO with attractive incentives.Meetings with General Manager weekly and monthly for the improvement of sales, training and plans.Monthly meeting with Directors and Managers for implementing new ideas and improvement in sales.Reporting to General Manager & Directors.Well aware with the finance procedure and formulas.Checking out standings of customers with respective departments (Accessories, Finance, Documents, registration, etc).Well known with the procedure of selling and purchase of used cars.To manage and lead the Corporate sales team to ensure that the quality of service provided meets and exceeds customer expectation. To develop sales & marketing plans and thereby achieve agreed targets for new cars, finance and accessories.Sales forecasting and order preparation.Budget planning for the Marketing and other activities.Maintaining showroom along with the sales (Neatness, Display of cars, House keeping, ETC.)Monthly & occasionally change the positions of cars display for a new looks in showroom & to attract the customer.

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  RAMCOR MARKETING PVT. LTD

  • Asst. Manager - Sales

    • Jul 2001 - Nov 2006

    Comparative study of PIAGGIO & competitor's vehicle & their market share.Handling SPV and DV sectionExecution of work plans as Tent sale program, Road shows, Demo's, Brochure distribution, mailing & opinion leader meetings.Managing display of vehicles in show room.Placing an order upon booking, to avoid the delay in delivery.Monitoring a 12 member of sales team, checking their daily work, giving plans and targets individually, motivating and encouraging them & supporting them in achieving their sales target.Developing the weaker areas by marketing activities like combing operation & brochure distribution.Keeping a data bank in systematic manner (segment wise / area wise) & forwarding the respective enquiries to their branches.Daily, weekly and monthly reports check up of individual executives (enquiries, conversion & their activities).Implemented new plans to improve the sales, through enquiry generation and achieved the success.Meetings with Sales Manager weekly and monthly for the improvement of sales, training and plans.Well known with the finance procedure.Guide the customer for easy finance procedure & low down payment.Simultaneously concentrating on Institution & Corporate sales.Recruiting and developing staffs as per the requirement.

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  M/s. Hamad Al-Fares & Sons Co.

  • Importing Manager

    • Apr 1995 - Jan 2001

    Maintaining store ledger. Bin card System for samples.Following LIFO & FIFO procedure when ever required. I have implemented the perfect inventory system as per the procedure laid down by the accounting standard. Making Reports of shipment quality, quantity & shortage of goods & submitting to Manger.Supervising & checking junior staff work (transaction, maintenance of Stores, Inventory, and fumigation of stocks). Submitting the reports to purchase Manger (of balance goods, and their quality) monthly, quarterly, half yearly & yearly. Resolves capacity/material issues with input for stocking policies and guidelines. Manages slow moving inventory. Manage product conversions. Monitors performance against key metrics.IMPORTPurchases of goods from different exporters of different countries (India, Pakistan, Thailand & Oman).Making of contracts, opening L/C's, Insuring goods, checking the shipping documents, preparing claims for shortages and damages, canceling L/C's.Testing the goods samples before and after purchases and comparing them with the stock goods.Assisting operations and documentation required for different L/C's.Proper implementation of strategies as stipulated by the import procedure.Monitoring availability of goods, sufficient for long term and short term requirement ascertaining accurate inventory with proper coordination between stores and purchase department.Having the details knowledge of Rice and its qualities Sella & Raw in (Basmati, Non Basmati).

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  M/s. Teak Tiles India

  • Store Keeper cum clerk

    • Sep 1994 - Mar 1995

    Stores.; Delivering the goods.Maintenance of stock register.All clerical job, (order placing, keeping a record of customer in coming fax, out going fax, letters into a related file).