Experience

• 

  Saddlery Warehouse

  • Albany, Auckland, New Zealand

  • Retail and Mail Order Support Person

    • Jun 2022 - Present
    • Albany, Auckland, New Zealand

    Ensuring that the correct products are selected through close attention to detail. Packing products to guarantee that they are able to be delivered safely. Adjusting the store’s stock levels as required. Labelling packages to ensure that the address is correct, and that the customer receives their products in an efficient manner.Assisting customers to select the correct products for their requirements. Upselling customers where possible. Dealing with customer enquiries, questions, and complaints. Ensuring a swift resolution to any issues as they arise. Processing sales and returns.Restocking and receipting products. Maintaining store appearance and ensuring that it provides a pleasant environment for the customer. Responsible for opening of the store, including start of day process with point-of-sale system and tills. Closing of store including end of day process for point-of-sale system and tills.

• 

  Sharon McGeough Real Estate

  • Cambridge, Waikato, New Zealand

  • Personal Assistant

    • Nov 2020 - Mar 2022
    • Cambridge, Waikato, New Zealand

    Planning Social Media Calendar in liaison with manager. Creation and design of posts using NZSIR’s proprietary media design platform and external design platforms (Canva and inDesign). Scheduling of content using a social media management tool (Sendible). Tracking social media engagement to measure effectiveness of campaigns.Assisting real estate agent in the set-up and execution of Open Homes. Including and not limited to placement of open home pointers; onsite setup of marketing collateral and branding materials; welcoming Open Home visitors; completing registrations; and ensuring that industry and government regulations are upheld in relation to COVID tracing and REA requirements. Scheduling open home times with vendors and ensuring that the correct times are advertised throughout all media channels.Collation of information gathered via the internal CRM system in relation to property enquiries and buyer feedback from open homes. Preparation of vendor update reports, ensuring that all information relayed to the vendor is current and correct.Maintaining a client/customer database to ensure effective communication with both vendors and purchasers. Monitoring entries and identifying errors to assure integrity of the information. Preparation of email communications around property alerts, monthly market reports, and key information to relevant recipients from client/customer database.Organisation of multiple campaigns for a greater reach in the target market. Creating campaign plans and executing these to a high-quality level including the designing of marketing material and categorising a clientele data base. Sourcing local products as settlement gifts for clients/customers, ensuring timely delivery, and elegant presentation.

• 

  T DA Racing

  • Cambridge, Waikato, New Zealand

  • Stable Hand

    • Dec 2018 - Feb 2020
    • Cambridge, Waikato, New Zealand

    Monitoring the health of the racehorses and taking action to ensure that their wellbeing was being upheld including mucking out stables, cleaning feed and water buckets, grooming and maintaining their coat, and ensuring that they had access to feed and clean water.Preparing horses to be ridden, both in training and at races. Putting horses on and off the walker, leading them on and off trailers, tacking them up, and supervising them at competitions. Accompanying the trainer to swim the horses and handling multiple horses at once.Providing care for horses after being ridden such as untacking, washing down, wrapping their legs with ice boots, applying poultices to legs, and ensuring that they had not sustained any injuries while on the track.Handling horses while they were undergoing medical care from chiropractors and acupuncturists, veterinarians, and farriers. Maintaining the safety of both other people and the horses.