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Miranda Crow, PhR is a seasoned Human Resources professional with extensive experience in Employee Relations, Recruiting, Payroll, and Process Improvement. She has worked as a Sr. Human Resources Generalist at Waterfront Brands and Human Resources Generalist at Inceed, and previously held roles at Ramsey Industries, UPCO Inc., A Dover Company, Dollar Thrifty Automotive Group, and Bank of Oklahoma Financial. Miranda holds a Bachelor's degree in Business Management with a Minor in Human Resource from St. Gregory's University and is certified as a Professional in Human Resources (PHR) and SHRM Certified Professional (SHRM-CP).

Credentials

  • Professional in Human Resources
    HRCI
    May, 2013
    - Apr, 2026
  • SHRM-CP
    SHRM
    Nov, 2015
    - Apr, 2026

Experience

  • Waterfront Brands
    • Claremore, Oklahoma, United States
    • Sr. Human Resources Generalist
      • Mar 2024 - Present
      • Claremore, Oklahoma, United States

  • Inceed
    • Tulsa, Oklahoma, United States
    • Human Resources Generalist
      • May 2022 - Feb 2024
      • Tulsa, Oklahoma, United States

      INCEED is a consulting, and direct placement firm focused on helping our clients identify and hire technical talent, business professionals, and accounting and finance professionals. We serve clients in several markets and currently have a physical presence in Tulsa, Denver, Oklahoma City, Raleigh, Houston, and Kansas City! We value strong relationships and are committed to serving anyone in need of our services.Call us. You will indeed succeed. inceed.

  • Ramsey Industries
    • Tulsa, Oklahoma
    • HR Generalist
      • Jan 2015 - May 2022
      • Tulsa, Oklahoma

  • UPCO Inc., A Dover Company
    • Claremore, Oklahoma
    • HR Administrator
      • Sep 2013 - Jan 2015
      • Claremore, Oklahoma

      • Consults with managers to understand staffing needs; creates and posts internal and external postings.• Collects resumes; conducts pre-interview calls; schedules and conducts group interviews.• Schedules pre-employment drug and alcohol tests; administers the pre-employment background check.• Prepares reports and analyses on recruiting and hiring activities; assists manager with workforce planning analyses.• Liaises with various agencies, businesses, and professional organizations related to recruiting for a variety of employee populations.• Conducts new hire orientations.• Collect and track all employee new hires, terminations, address changes, other election changes and updates employee files both online and personnel files.• Update and maintain ADP database to include payroll changes, time and attendance and records of personnel transactions i.e. hires, promotions, transfers, and terminations.• First point of contact for employees, supervisors and managers who have questions concerning benefits and payroll related issues.• Wellness Champion for the UPCO facility.• Leave administration – FMLA, STD, LTD.• Handles Workers Compensation claims by working with WC vendor and various Dr’s.• Responsible for providing guidance to field and department managers on human resources practices.• Ensure compliance with established policies and procedures.• Train managers and identified administration staff on company policy and procedures related to the state and federal leave regulations, the new hire process including I-9/e-Verify, Workers Compensation, retention policies and benefits.• Keep abreast of employment laws and make recommendations for change as necessary.• Prepare and present employee communication materials as necessary.

    • Supervisor, Human Resource Administration
      • Mar 2006 - Sep 2013
      • Tulsa, Oklahoma Area

      • Supervising of the Human Resources Administration Department including the front desk and the employee file room staff.• Responsible for providing guidance to field and department managers on human resources practices.• Ensure compliance with established policies and procedures.• Train managers and identified administration staff on company policy and procedures related to the state and federal leave regulations, the new hire process including I-9/e-Verify, Workers Compensation, Safety procedures, retention policies and benefits.• Keep abreast of employment laws and make recommendations for change as necessary.• Prepare and present employee communication materials as necessary.• Assists with acquisition projects including interviewing franchisee employees for possible transfer of employment to corporate locations.• Manages the new hire process to maintain consistency for all locations.• Screen job applicants to ensure compliance with organizations minimum hiring requirements including background checks, motor vehicle reports, and drug screening.• Administrator of the drug testing process including pre-employment, random, and post-accident testing.• Responsible for maintaining compliance of I-9’s and e-Verify for all new hires and current employees.• Research and prepare all unemployment claims while meeting strict deadlines.• Manage various vendors including, performance issues, negotiate pricing, billing procedures, etc.

    • Express Banker
      • Jul 1998 - Apr 2006

      • Primary point of contact for BOKF’s consumer banking customers.• Retaining and expanding customer relationships through telephone contacts.• Sales and conflict resolution in the form of handling up to 3,000 customers inquires and issues per month requiring knowledge of different bank products sets, pricing structures and services offered.

Education

  • 2009 - 2012
    St. Gregory's University
    Bachelor's, Business Management; Minor in Human Resource -

Suggested Services

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Industry Focus. “Human Resources”

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