Experience

• 

  Delta Hotels by Marriott Vancouver Downtown Suites

  • Vancouver, British Columbia, Canada

  • Sales and Events Coordinator

    • Nov 2022 - Present
    • Vancouver, British Columbia, Canada

• 

  Innomar Strategies

  • Canada
  • Pharmaceutical Manufacturing
  • 700 & Above Employee

  • Senior Reimbursement Specialist

    • Oct 2021 - Nov 2022

    -Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients-Coordinate cases with insurance companies, physicians offices and healthcare professionals in order to maximize reimbursement solutions-Complete and submit all related paperwork to insurance companies, and public/federal funding programs-Coordinate pharmacy processes required once funding has been obtained

  • Reimbursement Specialist

    • Jul 2020 - Oct 2021

• 

  Delta Hotels Burnaby Conference Centre

  • Canada
  • Hospitality
  • 1 - 100 Employee

  • Guest Services Supervisor

    • Sep 2019 - Jun 2020

  • Rooms Operations Voyager

    • Jun 2019 - Jun 2020

    -Handle daily operations for the hotel front desk-Highest check-in score for 3 consecutive months-Top 3 in enrolments for Marriott BonVoy loyalty program-Successfully launched the “Go Further” program for the hotel’s associate and guests. This Increased elite appreciation by 5% within one yearly quarter-Successfully raised our Silver elite appreciation members score by 4.5% in one yearly quarter

  • Relief Night Manager

    • Jun 2019 - Sep 2019

• 

  Cactus Club Cafe

  • Victoria, British Columbia

  • Server

    • Jun 2017 - Mar 2019
    • Victoria, British Columbia

    - Perform opening and closing duties- Specialized in seating efficiency - Train new front desk staff on chain expectations and job duties- Ensure presentation and quality of food is up to brand standards

• 

  Sicilian Pasta Kitchen South

  • Edmonton, Alberta

  • Server

    • Aug 2013 - Apr 2017
    • Edmonton, Alberta

    - Make reservations for small and large parties- Perform opening and closing duties- Train new hosts on guest service expectations, safe food handling and restaurant protocols - Communicate with kitchen staff regarding guests allergies, preferences and dietary needs- Promoted to fast paced lounge- Top 3 for nightly food and beverage sales

• 

  Chateau Lacombe Hotel

  • Edmonton, Alberta

  • Front Desk Agent

    • Apr 2016 - Sep 2016
    • Edmonton, Alberta

    - Accommodate guest requests whenever possible and went above and beyond their expectations - Pre block and pre-register large group check ins- Create arrivals VIP list- Promote Club24 loyalty program - Process payments and deposits for guest accounts at checkin and checkout - Responsible for $500.00 float- Cross trained as Concierge Lounge Attendant and Night Auditor

• 

  Forest of Jewels

  • Edmonton, Alberta

  • Sales Associate

    • Jan 2016 - Apr 2016
    • Edmonton, Alberta

    - Advise customers on store products and trends in jewelry- Suggests suitable jewelry designs to customers and up-sell products- Arrange attractive displays in windows and show cabinets.- Process payments, gift cards, store credits and refunds- Knowledgeable on Diamond Counter computer program