Experience

• 

  OMF International

  • Accounts Payable Officer

    • Jan 2024 - Present

• 

  Olive Tree Therapy

  • Assistant Bookkeeper

    • Feb 2023 - Jan 2024

• 

  Novotel & ibis Sydney Darling Harbour

  • Sydney, Australia

  • Reservations Sales Agent

    • Nov 2016 - Apr 2019
    • Sydney, Australia

    - Liaise closely with the Sales and Revenue teams on strategies to maximize occupancy and revenue potential.- Handle all incoming calls and respond to emails and faxes regarding accommodation and accommodate customers with services that best fit their needs.- Enter and retrieve data from databases, and provide regular reports in order to support the other operational teams.- Ensure all reservations loaded into the PMS are up to date and accurate.- Check the arrivals and ensure all information is correct resulting in minimal check in time.- Check the payment method, put the billing comments for the front desk team and take a payment. - Handle chargeback from the company, FIT and travel agent.

• 

  Four Points by Sheraton

  • Sydney

  • Guest Service Agent

    • Sep 2015 - Sep 2016
    • Sydney

    -Assisting with guest requests and enquiries.-Check in and out of guests using Opera PMS-Answer all telephone calls promptly and professionally.- Assist in achieving front office goals such as up sell and Starwood Preferred guest enrolment goals