Mintesnot Worku is a customer service officer with 7 months of experience at Loker, where he provides customer support and maintains resources at the company's Addis Ababa office. He is currently pursuing a Bachelor's degree in Business Management at Addis Ababa University, where he has gained experience in data analysis, critical thinking, and project management through field research and volunteering activities. Mintesnot has also worked as a volunteer at abrhot library, supporting students in their learning journeys and organizing resources. With his experience in customer service and management, Mintesnot is well-equipped to deliver robust support to clients.