Experience

• 

  Vueling Airlines

  • Cairo International Airport

  • Key Account Manager

    • Oct 2022 - Present
    • Cairo International Airport

• 

  SalamAir

  • Burg al-Arab,Airport,Alexandria,Egypt

  • Airport Services Manager

    • Jul 2019 - Oct 2022
    • Burg al-Arab,Airport,Alexandria,Egypt

• 

  International Aviation Business

  • Burg Al-Arab City, Alexandria Governorate, Egypt

  • Team Leader

    • Dec 2018 - Jul 2019
    • Burg Al-Arab City, Alexandria Governorate, Egypt

• 

  Flydubai

  • Airport Service Manager

    • Aug 2016 - Aug 2018

    Manage Airport Services operations on a shift basis across Passenger and Baggage Services in order to achieve high levels of service delivery to customers whilst ensuring a safe, secure, efficient and cost-effective operation. Make sure all partner business units, including service providers, are working together in achieving quality end results for the customer and the operations

  • Airport Service Supervisor

    • Feb 2015 - Jul 2016

    Proactively focus on the critical operational problem areas, managing shift-based resources to ensure airline service levels are delivered taking into account SOPs, SLAs and towards achievement of business unit KPIs. Conduct on going quality audits, providing feedback and recommendations to relevant managers to ensure a cycle of continuous improvement

• 

  Air Cairo

  • Alexandria

  • Airport Service Coordinator

    • Sep 2013 - Jan 2015
    • Alexandria

    Proactively focus on the critical operational problem areas, managing shift-based resources to ensure airline service levels are delivered taking into account SOPs, SLAs and towards achievement of business unit KPIs. Conduct on going quality audits, providing feedback and recommendations to relevant managers to ensure a cycle of continuous improvement

• 

  Nacso Tours

  • Alexandria

  • Sales Executive and Tour Operator

    • Apr 2012 - Aug 2013
    • Alexandria