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Bio

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Mina Rafer is a seasoned administrative professional with 20+ years of experience in various industries, including shipping, customer service, and company secretarial work. She has held leadership positions in crewing departments, managed teams, and provided administrative support to multiple supervisors. Mina holds a degree in Bachelor of Arts and Science from Wesleyan University-Phils and a Computer System Design & Programming degree from AMA Computer Learning Center.

Experience

  • Bernhard Schulte Shipmanagement Isle of Man
    • Manila, National Capital Region, Philippines
    • Fleet Personnel Officer
      • Nov 2023 - Present
      • Manila, National Capital Region, Philippines

    • Crewing Manager
      • Jul 2021 - May 2023
      • Makati City

      Over all in charge in Crewing Department

  • Status Maritime Corp
    • Manila Philippines
    • Assistant Crewing Manager
      • Jan 2020 - Nov 2020
      • Manila Philippines

    • Documentation Officer / Registrar
      • Nov 2010 - Jul 2019

       Entertain the inquiry regarding the schedule of examination then accept and record the schedule of examinee when they take their practical examination. Ensure that all documents presented of the examinee is original like endorsement from NTC, Official Receipt, ID, Passport, SIRB or other legal identification. Assist the examinee for filled in their information sheet and file it into respective folders. Accept payments Assessment fee. On the end of the day, be sure that reports are done like attendance of examinee, encode it and the summary collection will deposit into bank everyday. Every end of the month, create statistical report for NTC.

    • MANAGER
      • Oct 2005 - Mar 2012

       Must handle client concerns and complaints when a stylist or other employee can't resolve the situation. A supervisor needs a calm and diplomatic personality, and a sharp eye to prevent mishaps before they occur. They should monitor the activity in the shop to make sure clients aren't uncomfortable or left alone too long. Even the best stylist or employee may sometimes be distracted when they have too many clients during busy times, so a manager can help keep customers satisfied.

    • Crewing Assisstant
      • Feb 1998 - Jun 2001
      • Quezon City

      Report directly to Crewing Manager for the status of the seafarer. Prepare POEA Contract of the seafarer, send them to medical clinic, check all documents if valid such as passport seaman book, licenses, and training certificates. Apply travel/ transit visa such as Shengen, US, Spanish and so on if required. Apply Licenses like Panama, Bahamas and other country. Prepare for their embarkation and dispatch them for their flight... Performs administrative and office support activities for multiple supervisors. Duties may include fielding telephone calls, receiving and directing visitors, word processing, filing, and faxing. Extensive software skills are required, as well as Internet research abilities and strong communication skills. Handling 9 reefer container vessel and 2 tanker vessel.Inputs 201 files to ensure all information from a variety of sources into a computer database

    • Branch Secretary
      • Nov 1993 - Dec 1997
      • Pasig City

Education

  • 1990 - 1992
    Wesleyan University-Phils,
    Bachelor of Arts and Science
  • 1995 - 1997
    AMA Computer Learning Center
    Computer System Design & Programming, Computer Programming

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Maritime Transportation”

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