Experience

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  Interac

  • Hamamatsu, Shizuoka, Japan

  • Assistant Language Teacher

    • Apr 2011 - Present
    • Hamamatsu, Shizuoka, Japan

    • Support English classes taught by Japanese teachers in Elementary schools and Junior High Schools. • Lesson planning and preparation of supplementary materials for teaching English.• Assist in the language training of Japanese teachers (e.g., word usage, pronunciation, etc.)• Lead lesso...

• 

  COMSYS

  • Chandler, Arizona

  • Technical Support Specialist

    • Mar 2010 - Mar 2011
    • Chandler, Arizona

    • Provide client support and technical issue resolution. • Creating and managing User Accounts. (Windows, Server 2007) • Network troubleshooting & resolution.• Installation, Configuration and Maintenance of Hardware and Software.• Training new employees.

• 

  H&R Block

  • Tempe, Arizona

  • Senior Field Service Technician

    • Jan 2007 - Mar 2011
    • Tempe, Arizona

    • Set up of new/existing workstations and servers for offices throughout designated districts. (Windows)• Troubleshoot and resolve hardware/networking related issues at offices.• Imaging, configuring workstations, servers and POS machines. (Symantec Ghost, Windows, Server 2003)• Training of new ...

• 

  Per-Se Technologies

  • Gilbert, Arizona

  • Technical Support Representative

    • Jun 2006 - Nov 2006
    • Gilbert, Arizona

    • Provide support and technical assistance to customers.• Troubleshoot and resolve hardware/networking related issues.• Modifying and closing of system tickets.• Remotely access client computers to resolve issues.• Professionally answer phone calls and emails to resolve issues.