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Mike Tetzlaff profile image

Mike Tetzlaff

Professional Services Consultant at A+W Software GmbH
Intro Book
Seasoned professional with expertise in team building, training, and sales.
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Location
Greater Chicago Area, US
Skills
  • Team Building
  • Training
  • Purchasing
  • Customer Service
  • Sales
  • Show all
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Bio

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Topline AI
Mike Tetzlaff is a seasoned professional with extensive experience in team building, training, purchasing, customer service, sales, and new business development. He has held various roles, including Professional Services Consultant at A+W Software GmbH, Manufacturing Engineer at Harnett Manufacturing, Inc., and Operations Manager at several companies. Mike holds degrees in Business, Computer Science, and Liberal Arts and Sciences from Canterbury University, Northwestern University, and New Trier East, respectively.

Credentials

  • Crystal Reports 2013: Experts and Customizing Reports
    Lynda.com
    Aug, 2017
    - Apr, 2026
  • Crystal Reports 2013: Linking, Nulls, and Letter Writing
    Lynda.com
    Aug, 2017
    - Apr, 2026
  • Introduction to Transact-SQL
    Lynda.com
    Oct, 2016
    - Apr, 2026
  • Learn Microsoft SQL Server 2016: The Basics
    Lynda.com
    Oct, 2016
    - Apr, 2026
  • Learn Microsoft SQL Server 2016: The Basics
    Lynda.com
    Oct, 2016
    - Apr, 2026
  • SQL Essential Training
    Lynda.com
    Oct, 2016
    - Apr, 2026

Experience

  • A+W Software GmbH
    • Greater Chicago Area
    • Professional Services Consultant
      • Sep 2016 - Present
      • Greater Chicago Area

      Implementation and Training for A+W Cantor Fenestration ERP Software.

  • Harnett Manufacturing, Inc.
    • Richmond, Virginia Area
    • Manufacturing Engineer
      • Mar 2016 - Sep 2016
      • Richmond, Virginia Area

      Process, design, production, manufacturing stragety and safety for premium quality spas.

  • Jeld-Wen, Inc.
    • Certification Coordinator
      • 2006 - Mar 2016

      § Ensure all manufactured products have the appropriate certifications. Produce and obtain all necessary technical documents needed by certification agencies, state officials and external engineering firms.§ Engineering support and product design.§ Warranty claim determination and service.§ Drafting (AutoCAD) and 3D modeling (Inventor) of all products for testing, engineering, certification and training.§ Project specification review and request for proposals.§ Extensive dealer and customer service and support.§ Product and installation training.

  • Durable Roofing Compan
    • Office Manager
      • 2004 - 2005

      § Oversaw all phases of a small business experiencing a explosive 720 percent growth during the aftermath of Hurricane Charlie.§ Database (Access) creation and reporting.§ All phases of the accounting cycle.§ Vendor relationships and audits.§ Customer relations and complaint resolution.

  • FPL
    • G.I.S. Tech / Drafter II
      • 2003 - 2004

      § Created, updated and maintained the technical drawings of the FPL power grid as a Bartech contractor.§ Worked on converting and updating data conversion from stand alone drawings to intregrated system (AMS).§ Responsible for all G.I.S. conversions for south east Florida.

  • North Port Family Video
    • Owner
      • 1999 - 2003

      § Responsible for all aspects of a small business.

  • B.V.B. Entertainment Group, Inc.
    • Operations Manager
      • 1993 - 1999

      Responsible for the day-to-day operations of a 11 store, $1.5 million video store chain including inventory tracking and control, purchasing, employee hiring, review and termination, cash handling, overseeing accounting, sales and payroll audits.

Education

  • Canterbury University
    Associates, Business
  • 1991 - 1993
    Northwestern University
    Computer Science
  • 1979 - 1983
    New Trier East
    Graduated, Liberal Arts and Sciences/Liberal Studies

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Management Consulting”

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