Experience

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  RBC Wealth Management

  • Canada
  • Financial Services
  • 700 & Above Employee

  • VP and Head, Canadian Managed and Fee-based Accounts

    • 2017 - Present

    • Responsible for the strategic growth and day to day operations of a Managed Account and Fee-based platform of $169B encompassing $90B discretionary portfolio management platform, $57B advisory fee-based brokerage platform and a $22B SMA / UMA platform. • Maintained #1 industry position for all programs and YOY growth of 19%• Manage a team of 22 people based in Toronto providing product management and portfolio risk advisory support and advisor facing support on discretionary portfolio management best practices. • Led initiative to advance Canadian wealth management analytics and incorporate data science capabilities • Led initiative to digitize household portfolio management platform tools to allow advisors to manage portfolios at a household level • Advocate for the UME digital ecosystem for the offering of wealth management advice.

  • VP and Head, North American Managed Accounts

    • 2016 - 2017

    • Responsible for the strategic growth and day to day operations of a North American Managed Account platform of $187B encompassing $90B discretionary portfolio management platform, $67B advisory fee-based brokerage platform and a $30B SMA / UMA platform. • Advocate for the UME digital ecosystem for the offering of wealth management advice. • Manage a team of 33 people based in Toronto and Minneapolis.

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  RBC Wealth Management

  • Canada
  • Financial Services
  • 700 & Above Employee

  • VP and Director: Canadian Wealth Management Client Experience and Managed Accounts

    • 2013 - 2015

    • Managed growth Canadian based Managed Account platform from $84B to $115B - achieved #1 position for UMA platform and maintained #1 industry position in all other programs. • Liaison to Canadian Wealth Management senior management on Global Client Experience program workstreams of Analytics, Segments and Strategies, Goals based Advice and Digital. • Key thought leader, involved in the development and spokesperson for wealth management’s first agile digital development project - myGPS - which won ‘Best initiative of the year in Relationship Management Technology’ at the 2015 Global Private Banking Awards.• Earned one of the highest people management capability ratings in Global Wealth Services from the 2014 Employee Survey.• Managed closure/transition of $1B SMA program into our UMA platform with a innovative approach to managing the client experience.• Led ‘de-siloing’ of our product continuum providing advisors with a focused message for delivering wealth management to clients while leveraging the strengths of individual product lines.

  • VP and Senior Manager: Canadian Wealth Management Managed Accounts

    • 2010 - 2013

    • Achieved Managed Account Platform growth of $57B to $84B. • Given additional responsibility for managing the separately managed accounts (SMA) and unified managed accounts (UMA) platform - ranked #2 in industry.• Restructured the pricing of our UMA platform that resulted in a decrease in PTC and an increase in gross to grid resulting in a significant increase in sales and penetration of the program. • Supported the RFP and selection of vendor process as well as business guidance on replacement of fee-billing engine for our advisory and discretionary fee platforms as well as changing UMA portfolio overlay platform vendor.

  • VP and Program Manager: Private Investment Management and Advisor Account Programs

    • 2009 - 2010

    • Managed growth of $40B to $47B and maintained #1 rankings as well as approximately 50% of the market share for discretionary brokerage. • Created Fee Opportunity Reports – business intelligence at the firm, branch and advisor level on pricing and identification of opportunities to improve.• Authored ‘Asset Mix Rebalancing’ study used to raise the importance of rebalancing for advisors – analysed different rebalancing strategies over a 43 year time period

  • VP and Program Manager: Private Investment Management

    • 2006 - 2009

    • Responsible for management of growth and efficiency as well as field servicing of fee-based discretionary brokerage platform and PC USA (for dealing with US residents)• Managed growth of $12B to $18B despite financial crisis of 2008/2009 and maintained its #1 competitive ranking• Created first IPS toolkit for advisors including resources on how to write an IPS, a IPS generating tool and developed and presented seminars• Created and conducted first training for newly licensed advisors, a 2 day workshop covering all aspects of running a discretionary business, conducted 6 workshops in first year of implementing – workshops continue today • Implemented pricing increase on fee schedule • Created ‘Ideas Package’ that outlined over 30 different ways advisors could bring value to their clients despite the challenging markets

  • VP Product Development and Strategy

    • 2001 - 2006

    • Responsible for conducting pricing behaviour, profitability and competitive analysis for Managed Accounts platform and developing long term strategy and new product development • Relationship manager to International Advisory Group – served as a liaison to DS and Asset Management for our international branches, promoted and trained on DS and GAM solutions to Global Private Banking network in both US (Miami, New York) and Latin American offices (San Paulo, Montevideo, Buenos Aires)• Developed and launched proprietary SMA mandates that grew to $182M in their first year and launched first RBC Donor Advised Fund Charitable Giving Product • Intergenerational Wealth Transfer initiative – identified and created strategy and resources to increase awareness and presented in national roadshow• Created DS Asset Allocation Profiler – created a tool / resource to help advisors identify and present an asset mix to clients, including quarterly asset mix updates – received on average 22 hits a day • Created the DS ‘Service Plan’ and 2 Year Roadmap Toolkit that gave teams the ability to create a customized servicing document that specifically aided fee-based business in terms of justifying their fee

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  RBC Dominion Securities

  • Research Associate: Access SMA Program

    • 1999 - 2001

    • Sole research and portfolio design support and responsible for creating and monitoring recommended portfolio strategies for SMA platform, additional responsibilities included response for high-net worth cases and assistance in writing Investment Policy Statements

  • Generalist Program

    • 1996 - 1999

    • Rotated through the major functional areas of RBC’s private client and capital markets lines of business over a 30 month period; Corporate Finance, Mergers and Acquisitions (Calgary), Fixed Income Trading, Private Client Services, Equity Research and Operations