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Mike Mckeon is a seasoned professional with extensive experience in customer service, management, and event planning. He has held various roles in retail, hospitality, and logistics, including General Manager at Hilton at University Place, Delivery Driver Supervisor at Empire Distributors, Inc., and Contract Mail Carrier at United States Postal Service.

Experience

    • United States
    • Wine & Spirits
    • 700 & Above Employee
    • Delivery Driver Supervisor
      • Jul 2015 - Jan 2019

      Assists Transportation Manager in daily supervision of Delivery DriversCarries out supervisory responsibilities in accordance with the organization's policies and applicable lawsResponsibilities include interviewing, hiring and training employees, planning, assigning, and directing work; appraising performance; rewarding and disciplining teammates; addressing complaints and resolving problemsDrives route when necessaryHas daily interaction with drivers to ensure safety and performance expectations are communicatedPeriodically responsible for office duties, such as dispatching, customer service inquiries , and log book maintenanceGoes out to accounts to insure customer satisfactionD.O.T. Certified

    • Delivery Driver Associate
      • Nov 2013 - Jul 2015

    • Contract Mail Carrier
      • Feb 2010 - Jun 2013
    • General Manager
      • Mar 1999 - Feb 2010

      Owned and operated retail business with net worth of $300KManaged multiple units for two yearsLeveraged inventory by better understanding of market demands which resulted in increased sales by 5%-10% annuallyBetween 1999-2007 was named one of the top five stores in the franchise obtaining record ...

    • Assitant Banquet Manager
      • Jun 1989 - Sep 1993
      • Charlotte NC

      Responsible for scheduling and coordination of up to 35 employeesMaintained nightly spreadsheet for banquet functionsAssisted in driving ‘overall outstanding performance’ with 99% customer satisfactionAssisted in summer operations for bar and beverage promotions

Education

  • 1994 - 1997
    University of North Carolina at Charlotte
  • 1992 - 1994
    Central Piedmont Community College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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