Bio
Experience
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Information Manager
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May 2010 - Dec 2014
Innovative, results-oriented management professional with over 25 years of demonstrated career success providing technological solutions in financial and publishing service bureau environments. Extensive experience leading teams of Information Technology professionals developing complex web and c...
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Systems Manager
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Mar 2003 - Apr 2010
Directed a team of Java development professionals create and maintain 50 internal and external web applications that supported 4000 clients. • Directed the re-engineering efforts to convert existing proprietary web applications to work on Open Source platforms resulting in reducing maintenance costs by $60,000 the first year and $30,000 every year thereafter.• Implemented vulnerability management software testing to ensure all web applications passed the Payment Card Industry (PCI) Data Security Standards and Sarbanes Oxley (SOX) compliance audits resulting in reducing potential cost of $500,000 per incident due to a security breach for non-compliance.• Served as a member of the information technology security committee responsible for approving and overseeing standards and procedures to ensure compliance with Generally Accepted System Security Principles (GASSP). .
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Business / Helpdesk Manager
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Jun 1998 - Mar 2003
Directed a team of help desk technicians responsible for supporting 3000 end users in a multi-network, multi-server environment. Created and managed budgets for three IT departments that exceeded 20 million dollars annually.• Successfully managed the budgets of three IT departments resulting in a 5% overall expenditure reduction due to diligent monitoring of payroll expense, equipment lease agreements, and software service agreements. • Lead a project team in successfully opening new data processing service facilities in Bethlehem Pennsylvania and Prescott Arizona resulting in improving client’s cash flow on the fulfillment of bills and renewals for east or west coast clients from 4 days to 2 days.
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Technical Support Manager
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May 1995 - Jun 1998
Directed a team of server and desktop engineers responsible for supporting 3000 end users in a multi-network, multi-server environment.
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Unemployed
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2010 - 2010
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Information Systems Manager
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Oct 1993 - Jan 1995
Directed a team of development professionals create and maintain large scale printing systems that provided financial output information management services for national and international clients.• Administered a twenty million dollar budget that resulted in a profit to net return of 25% • Reduce...
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Programming Manager
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Aug 1983 - Aug 1993
Directed a staff of application and systems programmers create and maintain on-line applications for financial institutions.• Implemented a PC based Electronic Funds Transfer System that increased financial institution revenue by reducing to ½ day when available funds could be re-invested. • Inst...
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Site Manager
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Mar 1972 - May 1983
Directed a staff of IT professionals maintain data processing services for financial applications that included demand deposits, mortgage and commercial loans, certificates of deposit, and payroll.
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Education
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1961 - 1994Morningside College, Sioux City, Iowa
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1971 - 1973Lincoln School of Business, Lincoln Nebraska
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Des Moines Area Community College, Des Moines,
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Industry Focus. “Computer and Network Security”
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