See How Many Clients You're Missing Each Month

Simply enter your business email & Topline AI Agent will show you.

MJ

Mike Jensen

Information Technology Manager at City of Chula Vista
Intro Book
Seasoned IT manager with 23 years of experience in network administration and technical support.
  • Claim this Profile
Location
Chula Vista, California, United States, US
Skills
  • Network Administration
  • Technical Support
  • Software Installation
  • Troubleshooting
  • Servers
  • Show all
image
image

Refer a Friend to Get
100 Credits For FREE

Refer a Friend Now

Bio

Generated by
Topline AI
Mike Jensen is a seasoned IT professional with 23 years of experience in network administration, technical support, and software installation. He has managed IT infrastructure for the City of Chula Vista and provided 24/7 international tech support for various clients. Jensen holds a BS/MIS degree and certifications in ITIL, leadership, and supervision.

Credentials

  • DEDICATED Leadership and Influence for MISAC
    United Training
    Jul, 2021
    - May, 2026
  • Maximizing Supervisory Skills for the First Line Supervisor
    Liebert Cassidy Whitmore
    Oct, 2020
    - May, 2026
  • Public Management Academy
    THE CENTRE for Organization Effectiveness
    May, 2016
    - May, 2026
  • IT Information Library Foundations Certification (ITIL)
    EXIN
    Jul, 2015
    - May, 2026
  • Supervisor’s Academy
    Government Training Agency/Regional Training Center

Experience

  • City of Chula Vista
    • United States
    • Government Administration
    • 700 & Above Employee
    • Information Technology Manager
      • Aug 2022 - Present

    • Senior Information Technology Support Specialist II
      • Jan 2001 - Sep 2022

      Senior IT support for all City departments covering installation, testing, configuration and troubleshooting of server environment, AD infrastructure administration, OS deployment streamlining, Azure government cloud and Office 365 migration. Local Area and Wide Area Network hardware and software applications and equipment, install and set-up of servers physical and virtual. Install, troubleshoot and maintain networked components including routers, hubs and switches, perform network administration duties such as the installation and configuration of new server software and network services, monitor system activity and performance of servers and networking systems. Manage enterprise scanning solution and Laserfiche integration.2006 - 2015 Police Department Senior IT support. Same duties as above in addition to multiple Law Enforcement systems including Motorola NetRMS, Archonix 911 Computer Aided Dispatch server and system maintenance/support, OffenderTrak Jail management system administration, integration with regional LE agencies for ARJIS, SDLaw, CalDOJ, MDC management for mobile Police fleet.2001 - 2006 IT support for all City departments ranging from standard help desk support to network administration.

  • Productivity Associates, Inc.
    • Help Desk Supervisor
      • 1996 - 2000

      Information technology software, hardware and network support technician then supervisor. 24/7 international tech support for banking, biotech, and municipalities. Handled client launches, onsite visits, SLA for support contracts. Trained new techs in technology support as well as customer service skills.

  • Defense Contract Management Agency
    • Information Technology Assistant
      • 1994 - 1996

      Entry level IT support including computer and laptop installs, troubleshooting and repair.

Education

  • 1997 - 2000
    University of Phoenix
    BS/MIS, Business Management Information Systems
  • 1994 - 1996
    San Diego Mesa College
    Associate's degree, Management Information Systems, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer Networking”

Looking to Create a Custom Project?

Need a custom project? We'll create a solution designed specifically for your project.

Get Started

References

Social Profiles

Community

You need to have a working account to view this content. Click here to join now

Similar Profiles