Experience

• 

  Nicholson & Cates Limited

  • Operations Manager

    • Jul 2023 - Present

• 

  Plexxus

  • Oakville Ontario

  • Operations Manager

    • 2018 - 2023
    • Oakville Ontario

    My duties and responsibilities were constantly evolving during my time with Plexxus, where I managed as many as 5 employees with supervisory roles and 120+ associates.I came on with Plexxus while they were increasing their active customer base by 100% and onboarding 60+ employees. They became a 24 hour 6 day operation and I was on-site during all periods of the day to help ease this transition. Over the course of a year and after many long nights we eventually stabilized.During the pandemic I was the sole on-site manager, and was the hands-on point person for an allocation program. It was my responsibility to ensure each hospital received their fair share of a limited supply of critical healthcare products. This vastly improved my organization and recordkeeping skills. As pandemic activities alleviated, we upgraded our software from an early version of SAP to the modern EWM. I routinely consulted with the project team during development, and was the main point of contact for streamlining outbound operations once the version became live. I learned as much as I could about what the new version could do and developed a passion for improving my technical skillset. I became a go-to SAP troubleshooter within operations.Into the winter of 2022 we saw a massive increase in ordering volume that disrupted operations and resulted in us inflating headcount to react. Alongside a team of colleagues, customer stakeholders, and third party support, I implemented an updated ordering schedule that improved productivity by over 20% within one month of implementation, while reducing headcount steadily as the schedule became more streamlined.

• 

  Logihedron

  • Oakville, Ontario

  • Supervisor

    • 2005 - 2018
    • Oakville, Ontario

    I began with Logihedron as an associate. We were servicing the supply needs of 5 hospitals in Hamilton and the GTA. I took on a leadership role shortly after coming on with the company and assisted with the on-boarding and service of 25 total hospitals spread throughout southern Ontario.