Experience

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  Eclinicalworks

  • Enterprise Implementation Consultant

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  eClinicalWorks

  • Westborough, MA

  • Enterprise Implementation Consultant

    • Aug 2015 - Present
    • Westborough, MA

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  HomeOwner's Helper

  • Sutton, MA

  • Entrepreneur

    • Jul 2005 - Present
    • Sutton, MA

    I provide customized, quality, home improvement solutions.

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  CDS Global

  • Des Moines, IA

  • National Sales Executive

    • Mar 2010 - Jul 2013
    • Des Moines, IA

    Developed, sold, and implemented customized business process solutions (Web-Store, Order Management & Fulfillment, Customer Support, Printing, Payment, Data Capture) to provide clients with outsourced business functionality, and reduce costs.Utilized Salesforce, Direct Mail, Inside Sales, and event marketing to target mid-sized companies in the Education, Non-Profit, Utility, and Consumer Packaged Goods markets. Grew new client base by $1.6M.Created customized marketing communications and collateral.Developed and delivered an average of 24 complex business proposals annually.Contacted third-party influencers (Consultants, Associations, Organizations), and key decision makers within target industries to initiate relationships and build future opportunities.

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  FFP Global

  • Westborough, MA

  • Director of Business Development

    • Jan 2009 - Mar 2010
    • Westborough, MA

    Developed, sold, and implemented customized business process solutions (Order Management & Fulfillment, Customer Support) to provide clients with outsourced business functionality at reduced costs.Utilized Salesforce, Direct Mail, Inside Sales, and event marketing to target mid-sized companies in the Medical Device, Government, and Consumer Packaged Goods markets.Created customized marketing communications and collateral.Developed and delivered 9 custom business proposals.Initiated contact with third-party influencers (Consultants, Associates, Organizations) and key decision makers within targeted markets to create relationships and build future opportunities.

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  Grafton/Sutton Public Schools

  • Grafton/Sutton, MA

  • Business and Computer Applications Teacher

    • Apr 2001 - Aug 2005
    • Grafton/Sutton, MA

    Developed and delivered 7 unique curriculums and differentiated instruction plans. Provided classroom instruction for Microsoft Office, Intro to Business, Computer Applications, Computer Science, Entrepreneurship, Business Law, and Business Math. Responsible for 125 students.Incorporated alternative media e.g. Businessweek, to enhance student curriculum. Conducted two(2) ACES after-school academic development programs to assist students who required additional support in mathematics. Nominated by Principal to NEASC as a Peer Review Accreditation Committee Member.Facilitated partnerships with local businesses to support independent student projects. Efforts resulted in a new MS Excel payroll system for a local restaurant, and a new business model for a student-owned computer repair business generating $65K annually.Provided substitute teaching for Special Education, Elementary, Middle and High School students in the Sutton Public School system. Offered full-time position as Middle School math teacher.

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  RNK Communications

  • Dedham, MA

  • Director of Sales and Marketing, Prepaid Products

    • Jan 2000 - Apr 2001
    • Dedham, MA

    Developed Prepaid products sales strategy, increasing revenue by 260% to $1.32M. Promoted from Marketing Manager. Established e-commerce channel to facilitate distribution of Prepaid product line. Developed integrated advertising plan for Prepaid products including: direct mail, radio, and event marketing. Managed a cross-functional team of 17 employees in Data Management, Customer Service, Operations, and Finance to support the implementation of Prepaid products.

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  Ameritech

  • Chicago, IL

  • Channel Manager

    • Jun 1996 - Jan 2000
    • Chicago, IL

    Developed marketing communications to support $1B consumer products business segment. Created and implemented a computer-based education program for 4500 Customer Service Agents (18 call centers/7 states) to support the sale and servicing of consumer telephone equipment. Efforts contributed to sales results exceeding 400% of goal.Managed internal/external data management resources to develop and implement customer retention programs. Efforts increased long-term (3+yrs) customer contracts by 100%. Created 7 interactive MS Excel price/proposal tools to support alternate sales channels. Developed and implemented a prepaid calling card product for the Small Business Market. Efforts exceeded sales goal by 1,100%. Analyzed and improved consumer products business processes. Efforts reduced Order Errors by 76% and Customer Return Errors by 52%. Improvements helped achieve $93M Team Objective.

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  AT&T

  • Farmington, CT; Bridgewater, NJ

  • Account Executive/Marketing Manager

    • Jun 1990 - Jun 1996
    • Farmington, CT; Bridgewater, NJ

    Designed, sold, and implemented complex communications solutions. Achieved annual sales quotas and earned 11 sales awards. Promoted 4 times. Developed and marketed integrated business solutions exceeding 300% of sales goal. Managed a $4M annual budget, 4-person staff, and third-party vendors to successfully design, market, and produce AT&T Trade Show and User Group events.