Experience

• 

  Audigy

  • Regional Sale Manager-East Coast United States & Canada

    • Oct 2021 - Present

• 

  First Choice Hearing NC

  • North Carolina

  • Director Of Business Operations

    • Jul 2019 - Oct 2021
    • North Carolina

    First Choice Hearing Care is the largest independent, privately owned Audiology practice in North Carolina. We provide Audiologist level services in 6 markets throughout North Carolina. Our success hinges on putting the patient/customer successful outcome first and foremost. This is accomplished by providing a patient journey that is rooted in excellent customer service, interactive, information based, and aimed to give the patient/customer a more rewarding life through better hearing.

• 

  Consult YHN (Formerly AHAA)

  • Strategic Business Consultant

    • Jun 2016 - Jul 2019

    ♦ Promoted to strategic business consultant to grow key aggressive-growth owner accounts.♦ Grew accounts through financial analysis (P&L), development, & execution of business plan with consistent tracking and performance benchmarking.♦ Recruit and train talent for key accounts.♦ Develop, implement, & execute employee development plans, resulting in increased staff sales skills, customer service, and ensuring employee engagement.♦ Develop employee compensation plans to reward growth.♦ Facilitate and design material for owner meetings, providing education in change management, behavior change, leadership, business acumen, & financial discipline.♦ Identify and engage at-risk accounts and develop strategic plans to increase relationship loyalty.Key Achievements:♦ Grew strategic portfolio over $1.1M, or 31%, within two years.♦ Grew portfolio 13% in 2018 vs. industry growth of 4.8%♦ Ranked 5th out of 25 recruiting new business in 2018 (top 20%).♦ Grew portfolio 19% in 2017 vs. industry growth of 5.5%

  • Regional Manager

    • May 2014 - Jun 2016

    ♦ Promoted due to a demonstration of leadership and revenue growth to revitalize the region.♦ Managed five direct reports covering a 15-state territory worth $16M in revenue.♦ Reversed declining sales through training, mentoring, & performing co-field rides.Key Achievements:♦ Recruited, hired, & trained three new account executives, replacing underperforming representatives.♦ Increased sales within the first 18 months.♦ Obtained 103% of annual quota in 2016, during a year when there was a decline in the industry. ♦ Team recruited ten new accounts resulting in a 40% increase in new business.

  • Associate Manager Consultant

    • Jul 2012 - May 2014

    ♦ Covered North Carolina, South Carolina, Tennessee, & Kentucky, responsible for a $5M B2B sales consulting portfolio.♦ Selected by senior leadership to join mentor program, increasing early portfolio sales and decreasing associate manager turnover.Key Achievements:♦ Increased business by 127% in the first year.♦ Implemented new processes, SOPs, & behavioral changes through a leadership program designed to create a change in management structure.

• 

  Pain Specialists of Charleston, P.A.

  • Charleston, South Carolina Area

  • Chief Operating Officer

    • Jan 2011 - Jul 2012
    • Charleston, South Carolina Area

    ♦ Managed all daily activities of the anesthesiologist, seeing over 17,000 patients annually.♦ Directly managed over 25 employees, including hiring, training, motivating, and daily supervision.♦ Increased revenue by creating new processes that increased patient capacity.♦ Decreased expenses and renegotiated supplier contracts resulting in increased profitability.♦ Developed expansion plans and sought out new research study contracts.Key Achievements:♦ Increased revenue by 32% against a target of 15%.♦ Decreased patient and insurance reimbursement collection times.♦ Increased active studies from one to seven, resulting in a 300% increase in revenue.

• 

  Johnson & Johnson

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Senior Specialty Account Executive/PriCara dvision

    • Jul 2009 - Jan 2011

    Senior Specialty Account Executive, Pricara♦ Increased market share for pain treatment with Oncologist, Anesthesiologists, Orthopedists, & Rheumatologists and expanded product usage into the Gastroenterology market.♦ Launched new pain products.♦ Built a local speaker bureau resulting in acceleration of launch and expanded the usage of new products.Key Achievements:♦ National President Club Award Winner for ranking within top 10% of sales, 2010.♦ Achieved 150%+ in customer participation in pre-market roll-out campaign.

  • Senior Specialty Account Executive, Ortho-McNeill Neurologics

    • Jan 2004 - Jul 2009

    ♦ Promoted to improve territory performance in selling Epilepsy, Bi-Polar & Alzheimer drugs to Neurologist and Psychologists.♦ Launched new products.♦ Participated in J&J management development program.♦ Member of national and regional sales advisory boards.Key Achievements:♦ Grew account revenue by 65%, primary market share by 56%, & secondary market share by 24%.♦ National New Product Launch Sales Award Winner for developing a new market, 2007.

  • Hospital Account Executiv, Ortho Women's Health

    • Aug 2002 - Jan 2004

    ♦ Promoted due to sales achievements.♦ Gained formulary/stocking status and #1 product market share with all five hospital systems under management.♦ Gained formulary status with government agencies and 36 state health clinics.♦ Trained OBGYN residents in Ortho products and built a resident speaker bureau to promote Ortho products.Key Achievements:♦ Increased revenue 13% and unit count 11% annually.♦ Served as quarterly District Representative three times.o Voted District Representative of the Year, 2001♦ Selected as regional new hire trainer.

  • Professional Account Manager, Ortho Women's Health

    • Dec 1998 - Aug 2002

    ♦ Sold women’s health products including birth control and hormone replacement therapy to OBGYNs, Internal Medicine Physicians, and General Physicians.♦ Increased pharmacy stocking and ordering of products.♦ Trained new hires for accelerated performance within Women’s Health.Key Achievements:♦ Invited to join Johnson & Johnson Management Development program.♦ Managed territory, substantially increasing client base and revenue.

• 

  Play It Again Sports and Fitness

  • Greenville, South Carolina Area

  • General Manager & Vice President

    • Jan 1990 - Dec 1998
    • Greenville, South Carolina Area

    ♦ Oversaw expansion from one to eight stores, increasing revenue from $250K to over $5M. ♦ Earned #1 Franchise Award for superior profit margin and sales volume.♦ Introduced inventory and warehousing systems to expedite delivery and reduce costs.