Experience

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  FBC Mortgage, LLC

  • United States
  • Financial Services
  • 500 - 600 Employee

  • Outsource Underwriting manager

    • Oct 2020 - Sep 2022

  • Underwriter

    • Oct 2016 - Oct 2020

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  P.F. Chang's China Bistro

  • Orlando, Florida

  • Manager

    • Jun 2013 - Oct 2016
    • Orlando, Florida

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  Miller’s Ale House

  • General Manager

    • Jan 2004 - Nov 2012

    Manage and maintain total profit and loss responsibility for a $7 million full service restaurant. Supervised 100+ employees, including department managers, culinary team, bartenders, and wait staff.• Oversaw all aspects of business operations including budgeting, cost control, payroll, accounting functions, and sales projections and sales growth.• Managed daily operations of business with over $500,000 in monthly sales through management techniques, inventory control, and developing relationships with vendors.• Awarded the "Gifted Boss Award" in 2006

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  Bahama Breeze

  • General Manager

    • 2000 - 2004

    Provide leadership and direction to all team members and managers, ensuring they have a clear understanding of the "what's" and "how's" of successful performance. Maintains an environment in which promotes a burning desire to return in every guest and an intense desire to stay in each member of the team.• Responsibilities included aspects of daily restaurant and management operations of a full-service upper scale casual dining restaurant, with a seating capacity of up to 450 guests and annual revenues of over $6 million dollars.• Duties included hiring / firing, training, direct supervision, and evaluation of 85 to 100 employees. Additional responsibilities included overseeing personnel management, developing and reinforcing employee sales and service skills, conducting employee productivity review and motivation, staff scheduling, and payroll approval.• Total control of P&L statements and financial management. Oversaw inventory and purchasing of food, supplies, and equipment, and coordinated vendor relations.

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  Lone Star Steakhouse

  • Gainesville, Florida Area

  • General Manager

    • 1995 - 2000
    • Gainesville, Florida Area

    Well-developed management skills. Utilizing all assets and resources available, maximizing employee productivity and performance to achieve corporate goals and objectives. An experienced professional with a verifiable record of achievement in accountability and control.• Provided consistently high quality customer service and satisfaction, and work to facilitate a clean, hospitable, and friendly dining experience.• Recognized as general manager of the period five times.• Awarded Peak 104's (performance award) two times.• Awarded Peak 100's (performance award) three times.

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  Ryan's Family Steakhouse

  • Greer, South Carolina

  • General Manager

    • 1991 - 1995
    • Greer, South Carolina

    A hard working ambitious leader and motivator of people-recognized for flexibility, adaptability and contributing to growth and profitability. Selected as part of the team to develop and implement new marketing positioning strategies.• Managed cost controls for food and labor, expense budgets, and quality control. Monitored security measures and loss prevention and coordinated facility maintenance and upkeep.• Part of the original team that developed and worked to show was cost effective in proceeding with rollout throughout the rest of the company.• Scheduled work shifts for 80+ employees.

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  Sam's Club

  • Gulfport, MS and Naperville, IL

  • Operations Manager

    • 1990 - 1991
    • Gulfport, MS and Naperville, IL

    Managed, directed, and controlled operations of a warehouse employing approximately 150 associates. Controlled and maintained cash office procedures, personal files, demo program, and merchandising for a third of the warehouse.