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Bio

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Mike Cook is a seasoned professional with extensive experience in various industries, including retail, operations management, and customer service. With a strong background in managing facilities, operations, and teams, he has developed a unique skillset that enables him to drive efficiency, productivity, and customer satisfaction. His expertise spans multiple areas, including inventory management, sales, and leadership.

Experience

  • Grayhill
    • United States
    • Facilities Leader
      • Jan 2023 - Present
      • United States

      Project Manager for facilities related maintenance and repairs. Increasing production by creating efficient, safe, and welcoming work spaces.

  • Anything Odd
    • Greater Chicago Area
    • Owner
      • Jan 2006 - Present
      • Greater Chicago Area

      -Part-time home improvement business designed to provide help to those in need of mechanical assistance.-Quotations and estimates created in MS Word and Excel, project illustrations created with AutoCAD.-Used various hand held and power tools in order to maximize efficiency and cost effectiveness.

  • LaSalle Investment Management
    • Chicago, Illinois, United States
    • Asset Compliance Specialist
      • Jan 2022 - Jan 2023
      • Chicago, Illinois, United States

    • TSC
      • Aug 2016 - Dec 2021
      • Oakbrook, IL

    • United States
    • Retail
    • 700 & Above Employee
    • Facilities Coordinator/Specialist
      • Dec 2012 - Aug 2016

    • Equipment Repair Asset Management
      • Nov 2011 - Dec 2012

      -Dispatch Vendors for service using Outlook-Review equipment repair estimates using Excel-Evaluate repair/replace approval/denial based on corporate guidelines-Arrange for capital replacement using PeopleSoft

    • F.S.A.
      • Sep 2010 - Nov 2011

      -Perform Building Maintenance -Painting -Landscaping -Custom Builds(wood, plastic, metal, etc.) -Minor Plumbing -Minor Electrical -Cleaning/Organizing-Arrange/Dispatch vendors for service-Verify Contractor Estimates

    • C.S.A.
      • Mar 2009 - Sep 2010

      - Assist Customers in Lumber Department and throughout store-Provide homeowners and contractors with information/tools/supplies to complete their tasks-Periodically assist in check-out on cash registers

    • Shop Manager/Foreman
      • Apr 2008 - Mar 2009
      • NW Chicago Suburbs

      -Manage operations of stone fabrication facilities-Organize operations -Order materials and tools for fabrication-Enhance production-Handle staffing and payroll

    • C.N.C. Trainer and Repair Technician
      • Nov 2006 - Apr 2008
      • National

      -Facilitate training of operators and programmers on their specific C.N.C. machines -Create a level of comfort between operator/programmers and the precise mechanics of their machine.-Resolve computer software, hardware, and mechanical errors. Diagnose and correct issues in field and over phone. -Consult owners/programmers/operators on successful business practices to reach their specific companies goals. -Travel as needed nationally and internationally to various customer locations, typically on a weekly basis.

  • Stone Cutters
    • Glenview, IL
    • Assistant Manager, Head of Machining Department
      • Jun 2000 - Jun 2006
      • Glenview, IL

      -Programming, operating, and maintaining/repairing several stone-related machines. All shop drawings made in detail with AutoCAD, using 2-D operations (layers, shapes, snap, hatch, etc.).-Delegate or assist in shop operations when Manager or staff are unavailable, including: sales, blue print interpretation, deciding fabrication layouts and part fitment, as well as scheduling field measures, production, and installations. -Create new processes to integrate maximum capabilities of all machines and operators.-Organize and develop items necessary for sales staff and management using various computer software.

  • Granite Pro
    • Chicago, IL
    • Head C.N.C. Operator/Programmer
      • Nov 1998 - Jun 2000
      • Chicago, IL

      -Operating and programming stone C.N.C. machine, CMS Brembana Maxima. Programmed drawings to create kitchens, baths, and other items with CMS Wintools. -Repair machines/shop equipment as needed

    • N/A
      • Jun 1997 - Nov 1998

      - Assist in assembly of several Motorola Cellular phones- Assist in assembly line operations, including machine repair

    • Customer Service Representative
      • May 1996 - Jun 1997

      -Answer Cellular phone questions from end users-Assigned to "STAR-TAC TEAM" for high end clients, namely actors/actresses and athletes.

  • Fitness Warehouse
    • Greater Chicago Area
    • Lead Driver/Installer/Assembler
      • Nov 1994 - May 1996
      • Greater Chicago Area

      -Load and Deliver Fitness Equipment-Assemble Equipment-Plan daily routes to me customers needs-Maintain Inventory

Education

  • 2015 - 2020
    University of Phoenix
    Bachelor of Science in Business with Operations Management Certification, Facilities Planning and Management
  • Harper College
    General Studies
  • Oakton Community College
    General Studies
  • Illinois State University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Retail”

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