Experience

• 

  AtlasAdvancement, Inc.

  • United States
  • Staffing and Recruiting
  • 1 - 100 Employee

  • Partner

    • Jan 2022 - Present

  • Principal

    • Apr 2017 - Jan 2022

  • Director

    • Jul 2014 - Apr 2017

  • Manager

    • Mar 2012 - Jun 2014

• 

  Staples

  • United States
  • Retail Office Equipment
  • 700 & Above Employee

  • General Manager

    • Aug 2011 - Mar 2012

    •Instruct, reinforce, and analyze company and employee behaviors that result in managers and associates delivering superb customer service and establishing positive sales acumen. • Manage all store operations including sales, marketing, employee relations, customer service, security, budget, and miscellaneous duties necessary for the work environment. • Hire, develop, train, and encourage associates to achieve top results in accordance with the store’s mission and goals as well as represent Staples’ corporate culture. • Supervise, recruit, train, develop, coach, and communicate with all associates and managers as well as assess performance and make autonomic decisions to improve performance. • Ensure a positive customer experience through monthly reviews, oversight of all customer service issues, sales techniques, and lead by example.• Establish sales goals and set personal goals for employees in order to achieve increased store level earnings.

  • Sales Manager

    • Feb 2006 - Aug 2011

    •Achieved daily sales goals, maintaining store standards, assist with managing and coaching employees while focusing on customer satisfaction. •Supervise, recruit, train, develop, coach and communicate with all associates and managers as well as assess performance •Effectively coordinate & manage sales activities • Stay current on new technologies and ensure associate understanding •Ensure a positive customer experience •Achieve store level earnings and sales goals •Ensure company presentation standards are met