Experience

• 

  Rittal Korea

  • 서울 인천 지역

  • Sales Operations Specialist

    • Feb 2018 - Present
    • 서울 인천 지역

    Strategic planning team / Sales operations dept. (2021~ Present)- Analyze sales and external data to support all levels of the organization and to enhance executive decision-making.- Provides sales forecasting and opportunities analysis. - Demand Planning, forecasting and Inventory management - Monthly review of historical demands, statistical forecast for cost improvement.- Monitor excess and obsolete inventory and develop strategies and/or plans to eliminate excess.- Run various ad hoc analyses and make recommendations for internal decision makingInside sale team / Sales operations dept. (2018 ~ 2020)- Generate & Provide quotes on serial and special / customized products- Introduce sales order in ERP system (SAP SD module)- Monitoring schedule in process from quotation to delivery- Provides cross-functional problem identification and resolution; responded quickly and effectively to crisis situations to meet sales order deliverables and deadlines.- Contacts HQ and subsidiaries for inquiry and orders- Professional communication with Outside Sales/Partners/Relevant department (Purchasing, Production, Warehouse, etc.)- Tax invoicing - Responsible for timely issuance of tax invoices to the customers in line with local VAT regulation; review details of the contract and timely issue tax invoice based on clearly communication with commercial team and customers. Timely update customer information and update process status in ERP system. - Revenue booking - manage revenue booking in a timely manner, track sales pacing, and perform sales validation to provide topline visibility to the business and to minimize booking error. Provide support and back up for VAT reconciliation.

• 

  TCE Corporation

  • SEOUL, SOUTH KOREA

  • Sales Administrator

    • May 2016 - Aug 2017
    • SEOUL, SOUTH KOREA

    Responsible for maintaining regular contact with larger customers, ensuring that all sales documents and agreements are completed before they are filed and updating the customer contact information as needed. Other responsibilities include handing order processing, delivery on timely basis as well as planning and updating the supporting operational reports and analysis.- Communicated with clients and merchants to improve and develop business relationships cordially, in addition to maintaining constant follow-up on their feedback.- Supported sales order management coordination of import & export, through proper export control and SCM cost management.- Maintained high levels of execution through efficient route sales and delivery, customer orders, productivity attainment, analysis and effective staffing- Contributed to cross-functional projects to address strategic business issues involving CRM- Performed ongoing system administration (maintaining user roles, security settings, profiles, workflow rules, and data maintenance/integrity)- Established and maintained data quality through daily/weekly/monthly/quarterly reporting- Proactively follows-up and work closely with cross functional team - Supported and participated in admin projects assignment

• 

  Chungbuk National University

  • CHUNGJU, SOUTH KOREA

  • Administrative Assistant

    • Jan 2013 - Jun 2013
    • CHUNGJU, SOUTH KOREA

    Participated in 6-months project as a student representative- Brought awareness(branding) to undergraduates on campus Collaborated with program developers, team members and project managers to develop brand awareness.  Facilitated and coordinated communications between postgraduates and company. Introduced services and recommended suitable programs for each student. Provided cross-functional problem identification and resolution; responded quickly and effectively to crisis situations to meet project deliverables and deadlines.- Opportunity lifecycle management Maintained and updated active job opportunities on the website and Facebook. Managed notice material on recruiting website.- Operation support Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the office.