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Miho Hagiwara is a seasoned professional with 20+ years of experience in business strategy, business planning, recruitment, project management, research, and new business development. She has held various roles, including Japan Business Development at Internshala, Sr. Manager, Last Mile Routing and In-Station Technology at Amazon, Sr. Business Development Manager - Alexa Skills at Amazon, Co-Founder & Product Head at HYRNG, VP, Corporate Planning & Strategic Projects - IgniteWorld at SoftBank Group Corp., and General Manager, Global Business Development - SoftBank Chairman's Office. She holds an MBA from Bond University and a Bachelor's degree in International Law and Legal Studies from Sophia University.

Experience

    • Japan Business Development
      • Dec 2023 - Present

      Internshala is India’s largest career-tech platform for college students and working professionals. We are a technology company that equips students & graduates with relevant skills & practical exposure to help them get the best possible start to their careers, and helps companies engage & hire the best talent. Our service includes fresher job placements, internship placements and online skill trainings.

    • Sr. Manager, Last Mile Routing and In-Station Technology
      • Jan 2020 - May 2023

      I lead a team of technical subject matter experts and program managers across Sort Planning, Route Planning, Geospatial, In-Station and other technical domains in Amazon's Last Mile business in Japan.I enjoy directly observing how our technology impacts the life of our customers (i.e., end-customers, drivers, associates, station managers, etc.) and connecting dots by pulling and analyzing data to identify areas of opportunities. I love working with amazing scientists, engineers, BI and SMEs to solve problems.

    • Sr. Business Development Manager - Alexa Skills
      • Mar 2017 - Dec 2019

      I joined Alexa team before its launch in Japan, and led acquisition of Alexa skills provided by third parties (big corporates plus startups) in various industries across Music, Retail, Automobile, Transportation (railways etc.), Banks and Financial Institutions, Public Sector and others.The role included the end-to-end management of Alexa Skills offered by my managed accounts, i.e.:- Business development including new acquisitions, senior relationship management, and strategic programs between large corporates and Amazon Japan beyond Alexa business;- Product (Alexa Skill) management from defining USP and MVP to creating UX, development and QA in partnership with Alexa Solution Architects;- Marketing and promotion by leveraging third parties' own channels, Amazon's marketing assets and PR; and- Monitoring metrics and VoC to identify opportunities for higher customer engagement and additional features.

    • Co-Founder & Product Head
      • Oct 2015 - Feb 2017
      • Gurgaon, India

      HYRNG is an intelligent, collaborative and hassle-free recruitment platform for Search Firms and Enterprises.For Search Firms :- Have candidate database of your own on cloud- Search and filter to find right candidates- Send mass mailer to share job opportunities- Collect the latest CV from candidates online- Submit to clients with auto-generated candidate tracker- Assign team members and control data access- Bulk import resumes- Forward resumes from email inbox to your databaseHere's a brief overview of HYRNG for Recruitment Agencyhttp://www.slideshare.net/mihohagiwara/hyrng-for-recruitment-agency-dec-2016For Enterprises :- Aggregate all sourcing channels- Branded career website- Auto duplicate check- Assign recruitment agencies- Employee referral portal- Collect feedback from interviewers- Schedule interviews- Email to candidates with templates- Generate reports

    • Japan
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • VP, Corporate Planning & Strategic Projects - IgniteWorld (a Bharti SoftBank venture)
      • Feb 2012 - Nov 2016

      I built and grew the company ground up with CEO (and support from investors) from a piece of paper (business plan) to a business of $15 Mn+ top line with 4 Mn+ DAU and a strong leadership team plus a great team of 200+ in engineering, product, UX, BI and content operations in 2.5 years.The products we built include:- Music app 'Wynk'- Content portal 'Airtel Live'- Telco's account management app- Telco's payment appMy role was anything needed for the venture to grow, but over time my focus was mainly on:- Business Planning and Fund Raising;- Product KPIs;- Contract negotiation with Telco; and- Hiring and building the team.We sold the business to India's no.1 telco to provide an exit path to investors, considering B2B nature of the business and its expected growth trajectory.

    • Business Planning & Investments - BSB (Bharti SoftBank JV)
      • Jan 2011 - Nov 2016

      I spent a part of my time in identifying investment opportunities in India's internet startups on behalf of SoftBank and Bharti, negotiating and closing terms and deals, and assisting founders with support that they needed.- InternShala: India's no.1 internship and training platform with 40,000+ paid internships- ScoopWhoop: India's no.1 trending viral stories

    • General Manager, Global Business Development - SoftBank Chairman's Office
      • Jan 2011 - Sep 2015

    • Sr. Manager, Corporate Social Responsibility & Special Projects - SoftBank Group
      • Feb 2005 - Dec 2010

    • Incubator, Consultant & Researcher
      • Apr 2002 - Jan 2005
      • Tokyo, Japan

Education

  • 2006 - 2009
    Bond University
    Master of Business Administration (MBA)
  • 1997 - 2002
    Sophia University
    Bachelor's degree, International Law and Legal Studies
  • 1999 - 2000
    University of California, Riverside
    Bachelor's degree, Development Economics and International Development

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