Experience

• 

  Renew IT - Australia’s leading IT Asset Managed Services Provider

  • Canberra, Australian Capital Territory, Australia

  • IT Field Support Technician

    • Mar 2022 - Present
    • Canberra, Australian Capital Territory, Australia

    • Installed wiring and equipment for computer systems and multi-line telephones.• Configured VoIP phones and peripheral equipment for voice/data operations.• Updated, installed, and configured hardware, software and drivers to maximize system functionality.• Assigned as a team leader to manage multiple technicians for an efficient, accurate and smooth project completion by delivering scope of the project.• Deployed outside of Canberra as a team leader to ensure completion of project with minimal supervision.• Successful delivery and installation of assets such as switches, routers, iPads, docking stations, POS machines, desktops, laptops, and monitors to workstations and meet customer demands.• Imaging computers using SCCM via PXE boot.• Testing and documenting received devices that were used such as monitors, laptops, desktops, iPads and docking station.• Data wipe for multiple devices such as laptops, desktop, printers, and servers using BLANCCO.

• 

  IKEA

  • Canberra, Australian Capital Territory, Australia

  • Logistics Assistant

    • Dec 2020 - Jan 2022
    • Canberra, Australian Capital Territory, Australia

    Using MHS (logistics retail service) to ensure stocks are accurate and apply autonomous problem solving depending on the issueOrganizing inventory stock level ensuring warehouse would have supply of most of the itemsStakeholder communication in regards to current stock levelsReplenishing in the warehouseMaking sure each product placed is easily accessible to the customersGreeting and helping the customersFollow workplace OH&S at all times due to the nature of the job

• 

  RGIS, LLC

  • Australian Capital Territory, Australia

  • Inventory & Logistic Associate

    • Jun 2018 - Jan 2022
    • Australian Capital Territory, Australia