Experience

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  FedEx Express

  • Courier

    • Feb 2003 - Present

    Responsibilities include driving Company vehicle to perform pick-up/delivery service for FedEx customers time-sensitive international and domestic shipments. Ensure high-quality customer service and professional communication and interaction with customers and internal customer support and managers in a very fast paced environment

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  Oldies 103.3

  • Promotions Coordinator/Web Content Coordinator

    • Sep 1997 - Jul 2001

    Recruited, trained and managed promotional staff. Organized and coordinated staff and on-air talent for events and appearances. Ensured appropriate representation, by staff and by quality of event, of both client and station image. Interacted with clients regularly to optimize marketing of client’s brand. Coordinated and managed on-air and on-line contests, promotions and sponsorships. Resolved client, staff and listener issues and concerns. Updated and maintained station web site using web-based systems and by writing HTML code. Used Photoshop to create and enhance web elements like navigation GIFs, banner ads and images. Managed sales department usage of site, including contests, sponsorships, banners and hyperlinks. Monitored site traffic, and reported trends to sales staff and management.

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  WBZ-TV/CBS

  • Television Traffic Coordinator

    • Aug 1992 - Jun 1997

    Processed commercial instructions and screened tapes for content, standards and scripts. Interacted with advertising agencies, local account executives and national rep offices. Coordinated voice-overs, billboards and production.

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  WBZ-TV/CBS Sports Department

  • Greater Boston Area

  • Production Assistant Internship

    • 1994 - 1995
    • Greater Boston Area

    Assisted in production of "Sports Final", "Sports Spotlight" and "Beat the Pro" segments. Logged sporting events for content, and outlined game highlights for producers

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  Link Stationery & Printing Co

  • Mount Dora, Florida

  • Sales

    • 1990 - 1992
    • Mount Dora, Florida

    Developed new client base, and marketed new products. Delivered supplies and print orders, operated office equipment, and assembled office furniture.

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  Southern States Utilities Inc.

  • Apopka, FL

  • Paralegal

    • 1991 - 1991
    • Apopka, FL

    Conducted research for discovery requests in litigation and filings with regulatory agencies. Drafted contracts, easements and liens for property acquisitions and real estate closings.

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  Ashcraft & Gerel, LLP

  • Greater Boston Area

  • Paralegal

    • 1989 - 1990
    • Greater Boston Area

    Conducted initial client interviews and managed over 160 clients. Analyzed client medical records to classify and catalogue medical conditions. Improved firm efficiency by initiating and implementing special projects

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  Putnam Investments

  • Greater Boston Area

  • Shareholder Service/Broker Operations Specialist

    • 1987 - 1989
    • Greater Boston Area

    Researched discrepancies, solved problems and processed investments for individual and corporate mutual fund accounts, trained new shareholder service representatives.

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  Standard Research

  • Greater Boston Area

  • Investigator

    • 1985 - 1987
    • Greater Boston Area

    Conducted personnel investigations, composed and complied narrative reports from information obtained through extensive telephone interviews with former employers.