Experience

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  Protranslating - A BIG Language Company

  • United States
  • Translation and Localization
  • 300 - 400 Employee

  • Director of Localization Program Management

    • Oct 2022 - Present

    •Lead a team of 10 localization program managers, project managers and project coordinators in the successful execution of all localization initiatives•Oversee efforts to evaluate and implement localization technology, including machine translation and project management tools to streamline workflows and improve efficiency•Provide training for new employees and continuing development for seasoned project managers•Contribute to the development of localization strategies, aligning them with corporate objectives•Collaborate with Account Executives and Client Services to develop and implement strategies related to acquiring new clients and leveraging existing relationships

  • Localization Program Manager

    • Sep 2021 - Sep 2022

    •Oversee the end-to-end localization process, from content assessment and quoting, to translation, quality assurance, and delivery, ensuring timely and cost-effective project execution•Develop localization project plans, tracking progress and mitigating risks to ensure on-time project delivery •Lead regular conference calls with clients to discuss solutions for streamlining workflows and improving quality •Create and deliver monthly reports to executive leadership, highlighting localization program performance and spend•Work closely with Vendor Services to source and manage localization resources, optimizing costs and quality

  • Senior Project Manager

    • Dec 2019 - Sep 2021

    •Manage localization projects for multiple product lines and industry verticals, overseeing project scheduling, budgeting, and quality assurance processes•Provide cost and time quotations for incoming business; identify project requirements and scope•Oversee the creation and maintenance of client assets such as Translation Memories, Glossaries and Style Guides•Mentor a team of 4 junior project managers and coordinators•Establish and maintain relationships with internal and external linguists and formatting vendors to ensure the availability of high-quality resources

• 

  Ubiqus

  • Executive Project Manager

    • Mar 2005 - Nov 2019

    •Managed client expectations and proposed solutions (technological, linguistic and organizational) for handling complex projects and accounts•Provided cost and time quotations for incoming business; identifying project requirements and scope•Simultaneously managed, prioritized and kept track of multiple projects including:-Assigning and trafficking work to translators, editors, proofreaders, interpreters, transcribers, desktop publishing professionals, cultural consultants, and localization and audio/video engineers-Implementing and monitoring quality assurance procedures on every project (ensuring that all steps have been followed, linguistic and graphic proofreading, and alerting management and the client to any QA issues)-Submitting the requisite deliverables according to client deadlines-Consulting on linguistic and cultural issues that clients may face in international markets-Translating, editing and proofreading English<>Spanish

• 

  MultiSystems, Inc.

  • San Juan, Puerto Rico

  • Marketing Assistant

    • Aug 2004 - Mar 2005
    • San Juan, Puerto Rico

    •Corresponded with suppliers, informing them on how their products are being marketed•Tracked the effectiveness of all marketing campaigns: outdoor billboards, Web Site, phonebook listing•Received new client leads for the company and created a file with the prospects’ information•Maintained the status of pending and active deals by synchronizing with the sales staff•Created a monthly detailed status report of all new business leads

• 

  New York Press

  • Greater New York City Area

  • Editorial Intern

    • Jun 2003 - Aug 2003
    • Greater New York City Area

    •Assisted the research editor on all day-to-day activities•Fact-checked features and listings for the weekly publication•Double checked articles for spelling, grammar and punctuation errors•Entered final changes in galley proofs