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Bio

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Michelle Shafer is a seasoned executive with a proven track record of driving results in marketing, event management, and leadership roles. As Accessibility Services Specialist at Moravian University, she successfully managed budgets, coordinated registration processes, and supervised student peer tutors. Her experience as Trade Show and Events Manager at Bosch Security Systems US and Speaker at OraSure Technologies, Inc. demonstrates her ability to lead global trade show programs, analyze performance, and reduce expenses. A holder of a Master's degree in Classroom Technology from Wilkes University and a Bachelor of Arts in English and Elementary Education from Moravian University, Michelle brings a unique blend of technical and educational expertise to her work.

Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Accessibility Services Specialist at Moravian University
      • Nov 2019 - Oct 2021

    • Academic & Accessibliity Coordinator
      • Feb 2018 - Nov 2019

    • Academic & Disability Support / Counseling Assistant
      • Aug 2010 - Nov 2019

      Academic & Disability Support Assistant: ~Recruited and supervised approximately 30 student peer tutors and note takers per semester for services offered through the Academic and Disability Support Office. ~Created and implemented surveys for tutors and tutees to track the quality of services provided and received. ~Supported students with disabilities by converting textbooks to digital format; synchronized new process to streamline distribution of notes electronically.~Managed, control, and coordinated registration processes through receiving and addressing inquiries from incoming first year students, assigning group placements, and coordinating materials for 400 students and families.~Responsible for overseeing budgets for both offices; prepare and maintain services utilization data. Counseling Center Assistant:~Assessed student emergencies and alerted appropriate personnel in a timely, thorough, and professional manner.~Responsible for seven counselors and one psychiatrist in a heavily utilized undergraduate center. ~Filed high-level confidential patient information; quality assurance of files; and updating manuals.~Attend or take/type minutes or notes for meetings or correspondence.~Set over 225 student counseling appointments per year.

  • Bosch Security Systems US
    • Lancaster, Pennsylvania Area
    • Trade Show and Events Manager
      • Mar 2010 - Jul 2010
      • Lancaster, Pennsylvania Area

      ~Administered Customer Surveys to identify customer needs, ensure continuous improvements of the Bosch presence at trade shows and events, and evaluate event performance.~Consolidated information from stakeholders and generated a cohesive, holistic, and successful event program that accomplished ...

    • Speaker
      • Jun 2005 - Jul 2010
    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Wedding Director
      • Jan 1999 - Jul 2010

      Coordinated wedding ceremonies for congregational members of Lifechurch.

    • Office Manager
      • May 1997 - Sep 2001

      •Supervised and trained office support staff and volunteers. •Coordinated editing and printing of all materials. •Organized and planned on- and off-site events for up to 2,000 attendees. •Managed all travel arrangements and details pertaining to hosting guest speakers.•Created and implemented office policies, procedures, and reference handbooks.

    • Trade Show Coordinator (laid off)
      • Sep 2001 - Dec 2008
      • Bethlehem, PA

      •Managed global trade show program; directing all aspects including show presence, logistics, housing, and on-site personnel. •Lead trade show meetings with Vice Presidents, Marketing Directors, Fulfillment Coordinator, and Creative Services to analyze program performance and discuss conferences...

    • Business Education Teacher
      • Sep 1999 - Sep 2001
      • Bangor, PA

      •Developed and implemented new curriculum for a class designed to help students improve test results on the PA System of State Assessment (PSSA) standardized test. •Tailored curriculum to address all students’ educational levels.•Taught more than 100 students daily.

    • Secretary to the Assistant Provost
      • 1990 - 1996
      • Easton, PA

Education

  • 2013 - 2017
    Wilkes University
  • 1996 - 1998
    Moravian University
  • 1987 - 1989
    Northampton Community College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Marketing and Advertising”

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