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Michelle Roberts is a seasoned professional with extensive experience in property management and operations. She has held key roles at various companies, including Contracts Transition Manager at Programmed, Property Operations Manager at Whiddon, and Asset Manager at Uniting. Her expertise spans across multiple sectors, including commercial, retail, health, and commuter sectors. She has demonstrated strong leadership and strategic direction, with a focus on asset management, operational programming, and stakeholder engagement. Michelle holds a Master of Business Administration (MBA) from the Australian Institute of Business and a Bachelor of Business (B.Bus) from the University of Technology, Sydney. She is based in the Greater Sydney Area, AU.

Experience

    • Contracts Transition Manager
      • Oct 2022 - Present

    • Property Operations Manager
      • Sep 2021 - Oct 2022

      Providing leadership and strategic direction to Whiddon’s property portfolio, including forward planning, asset management planning, compliance and operational programming, contractor management; and internal and external stakeholder engagement.

    • Asset Manager
      • Apr 2019 - Aug 2021

      Managing and improving the operational efficiency of the Commercial and Community property portfolios comprising of approximately 200 owned and leased properties with $21M annual spend.

    • Portfolio Manager
      • Jun 2015 - Apr 2019

      Accountable for the operations and profitability of approximately 70 car parks in the Sydney metropolitan area and Wollongong in the Commercial, Retail, Health and Commuter sectors.

    • National Manager Facility Operations & Compliance
      • Mar 2014 - May 2015

      Provision of governance and oversight across internal FM operations and contracts across Australia and New Zealand, ensuring ISS’s service delivery standards, policies and procedures are adhered to and contractual obligations are met.

    • Regional Manager - Facility Operations
      • 2007 - Mar 2014

      From contract-award, I was responsible for both the transition and mobilisation activities and the subsequent account management of local and regional contracts, culminating in a $20M portfolio of contracts across Government, FMCG, Financial and Industrial sectors.

Education

  • Australian Institute of Business
    Master of Business Administration - MBA
  • University of Technology, Sydney
    B.Bus

Suggested Services

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Industry Focus. “Facilities Services”

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