Experience

• 

  CEFCO Convenience Stores

  • United States
  • Retail
  • 700 & Above Employee

  • Facilities Manintenance Lead Dispatcher/System Adminster

    • May 2015 - Present

    - Ensures all daily dispatch duties are performed according to department guidelines. - Provides guidance and leadership to Dispatchers with regards to training, work flow, and any escalated issues. - Creates new and/or edits training documents for Corrigo system as well as SOP for Dispatch department to included triages on equipment. - Enters and/or edits asset information, import/export store equipment, setting up new stores and locations, new/existing Providers information, attached warranties to assets, and run various reports for leadership, as needed inside Corrigo system. - Communicates with vendors on Corrigo issues as far as navigating though Corrigo Pro. - Communicates with vendors regarding CEFCO’s vendor guidelines and ensures they follow established processes and procedures. Performs follow up with vendors if guidelines are not followed. - Ensures Maintenance Technicians and vendors follow all policies/procedures regarding work orders and store needs. Provides follow up as necessary. - Oversees invoice process: invoices should be coded, processed, and submitted for payment. - Oversees facilities department credit card expense report processes: expense reports are creating and submitted for approval in a timely manner. - Verifies that parts are packed/shipped to various locations in a timely and accurate fashion.- Assists Environmental department with veeder-root and fuel level readings, as needed. - Partners with Facilities Directors regarding dispatch team and ensures all processes/procedures are followed to ensure work orders are open/closed correctly, work is perform accurately, and no issues arise. - Oversees The Fikes Companies maintenance vehicle registrations: maintains documentation on maintenance performed, registration and inspection. - Performs weekday/weekend on-call duties, as required.

  • Assistant Store Manager

    • Sep 2013 - May 2015

    - Help hire and train new employees including assisting with payroll and the creation of weekly schedules.- Managed daily cash handling and completed daily deposits.- Ensured daily paperwork was completed timely and accurately and sent to corporate.- Assisted Customer Service Associates and Store Manager with stocking merchandise. - Performed weekly cycle counts and daily audits.- Entered in date to spreadsheets for daily, weekly, and monthly budgets. - Ensured all Pop were put out correctly and handled in a timely manner.- Made sure all food was temp properly at all times and all temp logs were up to date and food was replaced ever 4hrs as per SOP.

• 

  FULL Creative

  • CX Specialist

    • Sep 2014 - May 2015

    - Provided client support, via the phone, and email. - Scheduled appointment and provided dispatch service.

• 

  Beacon Automotive Ltd

  • Ft.Hood Texas

  • Project Manager

    • Jan 2003 - Dec 2011
    • Ft.Hood Texas

    - Managed automotive facilities and staff including, but not limited to, scheduling staff; set weekly goals; and, all facility activities. - Facilitated the invoice, billing, accounts payables & receivables and, revenue reports.- Acts as Environmental Safety Officer.- Ensured all OSHA/EPA compliance.- Managed all government contracts.