Experience

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  Performance Orthopaedics of the Carolinas, Inc

  • Charlotte, North Carolina, United States

  • Customer Service Representative

    • Nov 2022 - Present
    • Charlotte, North Carolina, United States

    Responsible for providing customer service for all internal and external customers.

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  Movement Mortgage

  • Indian Land, South Carolina, United States

  • Mortgage Loan Processor

    • Mar 2020 - Oct 2022
    • Indian Land, South Carolina, United States

    In my present role as Mortgage Loan Processor at Movement Mortgage, I am responsible for overseeing the whole lending process, while verifying and evaluating loan documentation such as homeowners and private mortgage insurance, title reports, verification of employment/assets, etc. One of my key responsibilities was to manage a hectic pipeline of 40-50 loans for 6 loan officers. I also utilize my in-depth knowledge of conventional, FHA, VA, NC housing, and USDA loans.

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  PetSmart

  • United States
  • Retail
  • 700 & Above Employee

  • Assistant Store Manager

    • May 2016 - Mar 2020

    During my time at PetSmart as an Assistant Store Manager, I was accountable for providing comprehensive support with daily store operations. I was in charge of the store’s hygiene, safety, cleanliness, and supply expense management. My other responsibilities include HR Management, Inventory Management, Payroll Management, Customer Service, etc.

  • Merchandise Inventory Manager

    • Feb 2013 - May 2016

    In my previous role as the Merchandising Inventory Manager at PetSmart, I was tasked with devising merchandising strategies focusing on achieving inventory’s financial and operational objectives.

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  Gap

  • Charlotte, North Carolina

  • Visual Merchandising Manager

    • 2000 - 2013
    • Charlotte, North Carolina

    Leading and motivating colleagues in everything from stock replenishment, customer service right through to setting up displays and driving sales. Oversee the implementation of all visual presentation by managing the handling of all merchandise from shipment receipt, processing, merchandising floor sets and replenishment systems.