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Michelle Miller

COO/Product Manager at Lawn Buddy
Intro Book
Expert counselor and coach with experience in team leadership, strategic planning, and customer engagement.
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Location
Wichita, Kansas, United States, US
Languages
  • Spanish Elementary proficiency
Skills
  • Counseling Psychology
  • Life Coaching
  • Life Transitions
  • Ecotherapy
  • Psychology
  • Show all
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Bio

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Michelle Miller is a seasoned professional with expertise in counseling psychology, life coaching, and ecotherapy. She has led teams in rebuilding backend and data management systems, driving growth and improving product usage metrics. With experience in marketing, operations, and consulting, Michelle has a strong background in strategic planning, team leadership, and customer engagement. Michelle holds a Bachelor of Business Administration (BBA) from the University of Cincinnati College of Business and has completed coursework at The American University of Rome.

Experience

  • Lawn Buddy
    • Wichita, Kansas Metropolitan Area
    • COO/Product Manager
      • Mar 2020 - Present
      • Wichita, Kansas Metropolitan Area

      - Inspired a new product vision after conducting an in-depth business analysis, competitor analysis, and market research which led to 10x growth in revenue. - Created additional revenue streams and opened new markets & adapting our pricing strategy increasing customer count by more than 100% YOY. - Lead an engineering team in rebuilding our backend & data management systems improving performance by 200%. - Developed and managed a roadmap which focused on user experience design improving product usage metrics.

  • Seekster
    • Bangkok Metropolitan Area, Thailand
    • Head of Operations
      • Aug 2018 - Mar 2020
      • Bangkok Metropolitan Area, Thailand

      - Collaborated with cross-functional teams to lead integrations with multiple super apps in Southeast Asia increasing reach by 10x which pushed the business to profitability. - Created a system that aggregated & analyzed data about the customer experience which was used in product roadmap development & increased NPS by 30%.

  • Sendy Ltd
    • Nairobi, Kenya
    • Marketing Manager
      • Jul 2016 - Mar 2018
      • Nairobi, Kenya

      - Built a marketing & design program based on product marketing & growth hacking principles which allowed the company to become one of the top-performing startups in Africa from 2018 - 2021. - Hit high-performance KPIs incl. 20% MOM B2C revenue growth by focusing on delivery of product driven growth initiatives with a marketing budget of only $2,500/mo.

  • Root Inc.
    • Sylvania, OH
    • Consultant Intern
      • Feb 2015 - Sep 2015
      • Sylvania, OH

      - Collaborated with executive teams of Fortune 500 companies to create and deploy strategic plans byleveraging visualization and dialogue for large scale engagement experiences that reached over 10,000employees. - Expanded the suite of offerings in the company by developing a $90,000 innovative, conversational tool and its associated sales collateral that has since been used in multiple pitches to other clients.

Education

  • 2012 - 2016
    University of Cincinnati College of Business
    Bachelor of Business Administration (BBA), Marketing and International Business
  • The American University of Rome

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Health, Wellness and Fitness”

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