Experience

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  Compass Eurest Dining Services

  • Westlake, OH

  • Head Cashier

    • Jan 2017 - Present
    • Westlake, OH

    • Responsible for morning service preparation including setting up coffee stations, stocking and prepping cold food, creating specialty coffee drinks, etc.• Greet customers and communicate with them a view to determine their orders.• Take customers’ orders and enter them into the restaurant order database while processing credit card and cash payments.• Restock workstation with supplies to ensure that any item not in stock is communicated to the manager.

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  Sprout

  • Westlake, OH

  • Head Cashier

    • Feb 2015 - Jan 2017
    • Westlake, OH

    • Responsible for morning service preparation including setting up coffee stations, stocking and prepping cold food, creating specialty coffee drinks, etc.• Greet customers and communicate with them a view to determine their orders.• Took customers’ orders and entered them into the restaurant order database while processing credit card and cash payments.• Restocked workstation with supplies to ensure that any item not in stock is communicated to the manager.

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  Columbia Ballroom

  • Columbia Station, OH

  • Caterer

    • 2013 - 2017
    • Columbia Station, OH

    • Responsible for service preparation for events including wedding receptions and business functions.• Transport meals and associated items to event venue.• Serve meal and beverages to event attendees.• Inspect final arrangements with customer to ensure satisfaction.• Performed set up and breakdown of various stations.• Greet and welcome guests and respond to specific requests in a courteous manner.

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  Acorn Food Services

  • Cleveland/Akron, Ohio Area

  • Manager

    • Aug 2005 - Jul 2013
    • Cleveland/Akron, Ohio Area

    • Responsible for financial processes including AP/AR scheduling, managing weekly budgets, ensure payroll accuracy, and recording of inventory.• Maintained a daily record of hot/cold food temperatures and refrigeration temperatures.• Coordinated catered business functions.• Scheduled, designed and created weekly menus while keeping record of food products.

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  Avon

  • Cleveland/Akron, Ohio Area

  • Sales Representative

    • 1997 - 2007
    • Cleveland/Akron, Ohio Area

    • Distributed brochures to customers while providing information about various products and discount deals.• Prospected new customers and recruited and trained new sales representatives.

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  Pel Supply Co

  • Cleveland/Akron, Ohio Area

  • Advertising Assistant

    • 1993 - 1996
    • Cleveland/Akron, Ohio Area

    • Developed and distributed collateral including flyers, posters, catalog pages and proposals.• Assisted with inventory data.• Entered information from suppliers and vendors into computer prosthetic/orthotic catalog.

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  Liturgical Publications Inc

  • Cleveland/Akron, Ohio Area

  • Operations Manager

    • 1983 - 1993
    • Cleveland/Akron, Ohio Area

    • Assisted with business plan for FY ’94.• Worked closely with marketing team to ensure customer satisfaction.• Supervised and provided necessary training and resources to employees.• Assisted General Manager in implementing quality improvement changes.• Responsible for maintaining monthly budgets and AP/AR, provided performance appraisals and maintained payroll using various software platforms.• Established and maintained annual budget with monthly financial reports.• Maintained workflow and quality standards for facility and employees.• Worked with OSHA to secure a safe work environment.• Responsible for setting team, departmental, and individual goals.• Fostered employee involvement in decision making processes.• Maintained quality of products in compliance with deadlines.• Assisted Production Facilitator with ordering supplies, creating various reports, and recording inventory.• Handled all incoming customer calls and referred messages to appropriate departments.• Communicated and managed all customer requirements to employees to ensure satisfaction.