Experience

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  Unified Women's Healthcare

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Practice Performance Partner

    • Aug 2023 - Present

  • Operations Account Manager

    • Sep 2022 - Aug 2023

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  Advanced Prosthodontics

  • Naples, Florida

  • Office Administrator

    • Jan 2019 - Feb 2022
    • Naples, Florida

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  Nordstrom

  • Naples, Florida, United States

  • Store Administrator/Executive Assistant

    • May 2018 - Aug 2020
    • Naples, Florida, United States

    - Assistant to the Store Manager and Human Resources Manager.- Maintain and analyze sales reports, spreadsheets, and managed P-Cards- Support the success of the store by coordinating both employee events, customer events, rallies, and corporate meetings. - Store closed in July 2020

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  Community Health Systems

  • Naples, Florida, United States

  • Practice Manager

    • Aug 2016 - May 2018
    • Naples, Florida, United States

    - On-Site Management for the Collier Boulevard Medical Office Building that consists of 12 individual practices with 20+ providers in 13 different specialties.

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  NCH Healthcare System

  • Naples, Florida, United States

  • Practice Manager/Administrative Director

    • Aug 2014 - Jul 2016
    • Naples, Florida, United States

    - Recruited as the Director in 2014 to provide direction and administration oversight of entire NCH multi-specialty group.- Aided in the integration and recruitment of 8 community physicians within a 4-month period, from recruitment activity to opening practice operations, Involved in new construction projects.- Served as practice manager of 2 primary care locations responsible for managing the day-to-day operations of the ancillary departments and practices.

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  Lima Memorial Health System

  • Lima, Ohio, United States

  • Director of Physician Practices

    • Jan 2011 - May 2013
    • Lima, Ohio, United States

    - Managed Primary Care service line in 2013, contributing $124.4M to health system - Led all administrative and operational aspects of the primary care & pediatric/neonatology service lines, which consists of 18 physicians and 17 mid-level providers at 11 locations in four counties - Provided oversight for new practice/facility initiatives and acquisitions, as well as physician onboarding and facility closures.- Created tool that measured overtime in physician practices, reducing staff overtime by 90% within two weeks of implementing benchmarks and saved $7K in staffing expenses in first three months.- Served on leadership team that developed and opened a new urgent care and family practice facility, capturing market share from competitor and exceeding volume projections by 5%. - Generated $200K in savings by creatively scheduling CRNAs to cover OR than hiring expensive Locum Tenens to fill vacancies left by CRNAs on FMLA- From 2011 – 2013, Built infrastructure to support rapid growth of specialty physician practices (vascular/trauma, general surgery, ENT, orthopedics and nurse anesthetists), with $33.6M in revenue in 2013 and nearly 98,000 patient visits.- Devised and implemented new patient satisfaction survey for physician group based on Press Ganey standards. - Prepared and recommended annual budget for assigned areas, including capital investments.Area of Responsibility Included: Urology, Family Medicine, Internal Medicine, Walk In Care Centers, Radiation Oncology, Orthopedics, Vascular Surgery, Trauma Surgeons, ER Physicians, CRNA's, ENT

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  Ashtabula County Medical Center

  • Ashtabula County, Ohio, United States

  • Director Of Operations, Physician Practices

    • Sep 2008 - Sep 2011
    • Ashtabula County, Ohio, United States

    - Led operations management of 30+ physician practices, spanning 14 specialties in 5 locations, ensuring a culture of safety and quality through adherence to standards from regulatory bodies.- Prepared medical and business staff for The Joint Commission Survey resulting in accreditation with no deficiencies.- Launch of four new service lines—podiatry, neurology, diabetes education and genetic counseling. - Onboarded a cardiologist and an endocrinologist from the Cleveland Clinic to grow volume and retain two specialty services in the rural community. Areas of responsibility included: Family Practice, Internal Medicine, Gynecology/Obstetrics, Neurology, Ophthalmology, Podiatry, Sleep Medicine, Endocrinology, Pulmonary, Urology, General Surgery, Psychiatry, Cardiology (Invasive and Non-Invasive), Central Billing Office