Experience

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  Ideal Legal Support Services, LLC

  • Schenectady, New York, United States

  • Office Associate

    • Jun 2018 - Present
    • Schenectady, New York, United States
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  McDonald's Corporation

  • Customer Service Specialist

    • Mar 2009 - Dec 2018
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  All Language Translations

  • Office Manager

    • 2014 - 2018
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  South Colonie Central School District

  • Sr. Account Clerk/Health Insurance

    • Aug 2008 - Mar 2009

    Processing of all enrollment/cancellation forms for Health/Dental/Life insuranceHandle all aspects of Workman's Comp claims, Bus/Vehicle/ Student AccidentsReconciliation of bills and payment monthly - Health/ Disability/ Life/COBRAAnswer all questions from employees/retirees relating to all ...

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  Cafua Management Company

  • Human Resources Admin / Payroll Rep

    • Oct 2005 - Aug 2008

    Regions responsible for: Albany, Pittsfield, Utica, Elmira, Syracuse, PoughkeepsieProcess weekly payroll, including garnishments, insurance forms, DOL Handle disability/workman's comp claims Check eligible new employees through E-Verify SystemMake/Update files for all existing & former e...

• 

  Filene's/Macy's - The May Company

  • Customer Service Clerk / Sales Clerk

    • Apr 2002 - Dec 2007

    Wait on customers for various sales transactionsCash out drawers daily/Make change/Balance drawersProcess tickets for Ticketmaster Wrap gifts / Handle customer service issues

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  BBL Construction Services

  • Accounting Clerk / Accounts Payable

    • Dec 2000 - Mar 2003

    Audited receipts/vouchers for accuracyEntered and processed vouchers/petty cashPrinted checks for vendor payment & matched invoices to outgoing checks to vendorsCustomer service with companies inquiring about payment statusAccount Reconciliation

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  I&FS Region at GE Power Systems/ Adecco Tad...

  • Billing / Payroll Specialist / Accounts Receivable

    • Oct 1998 - Oct 2001

    Provide Ohio Valley & Southwest Region Finance Managers with support relatingto detailed job cost analysis, customer billing, cost accruals & collectionsResponsible for auditing & processing time sheet & expenses incurred by the fieldengineers assigned to the above regionsReview d...

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  Prudential Insurance Company

  • PDR Technician / Customer Service / Claims Processor

    • Aug 1992 - Oct 1998

    Answered calls daily on the Member Services 1-800 line for customers, doctors forclaim/benefit questions Portability Rep - set up emergency care appointments for out of area membersDocumentation of all information received Input/Evaluated, suspended & adjudicated medical claims (Indemnity &...

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  Schenectady Federal Savings/First Niagara

  • Teller/Head Teller/Customer Service

    • Aug 1988 - Aug 1992

    Balanced bank branches (4) Daily customer transactions Responsible for vault reconciliation / money managementLoan applications/ Opened new accounts