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Michelle Hines is a seasoned healthcare professional with extensive experience in case management, data analysis, and direct patient care. She has worked in various settings, including medical management and rehabilitation services, and has expertise in communication, team management, and professional driving. Michelle holds a Bachelor of Science degree in Psychology from Morgan State University and a Master of Science degree in Clinical Mental Health Counseling from Capella University.

Experience

    • DDA Case Manager
      • Jul 2022 - Present
      • Maryland, United States
    • United States
    • Health, Wellness & Fitness
    • 100 - 200 Employee
    • Activity Specialist
      • Mar 2019 - Jul 2022

    • Support Counselor
      • Nov 2016 - Mar 2019

      Communicate with participants, families, professional staff and community members in a person-center manner. Develop a positive working relationship with assigned participant(s) and families.Treat the participant’s goals as their own, working with the participant, family and professional staff to achieve goals.To actively participant in both staff and interdisciplinary team meetingsWork cooperatively with other Youth Autism Services staff to support participantsFacilitate building participant’s self-esteem through positive interactions Plan and initiate age-appropriate community activities activitiesCommunicate participant and programmatic needs with the Program Manager Be knowledgeable and communicate effectively the individualized needs of assigned participant(s) within the program Document participant(s) progress utilizing the ETO database systemFollow all agency and program specific policies and procedures Additional responsibilities as assigned by the Program Manager, Youth Autism ServicesDemonstrate the 5 Core Values of The League (Accountability, Participant Focus, Quality, Independence and Mutual RespectOperationalize the mission of The League for People with Disabilities.

  • Maryland Medical Day Services
    • Baltimore, Maryland Area
    • Activity Director
      • Mar 2017 - May 2018
      • Baltimore, Maryland Area
  • Forward Vision
    • Cockeysville, Maryland
    • Certified Medication Technician
      • Sep 2016 - Nov 2017
      • Cockeysville, Maryland

      Care of fragile adults that have developmental disabilities ( Autism Spectrum Disorder, Cerebral Palsy, Seizures)  Maintaining the overall upkeep of the home, cooking/preparation of meals, maintaining the required paperwork of this position, being a mentor and friend to the clients living in the ...

  • Happy Time Adult Daycare
    • Baltimore, Park Heights Area
    • Program Director
      • Mar 2016 - Oct 2017
      • Baltimore, Park Heights Area

      • Developed, implemented and managed the daily program at the center, within a budget developed by Program Director and reviewed with the business office. • Reviewed and supervised policies and procedures at the center to ensure compliance with current state regulations.• Supervised all departmen...

  • Rainbow Adult Day Care Center
    • Owings Mills, Maryland
    • Driver/ Care Aide
      • Jul 2014 - Oct 2015
      • Owings Mills, Maryland

      Interacted with and assist clients while transporting them to and from medical appointments, planned excursions, shopping trips, and their homes.Was responsible for the safety and comfort of the clients as well as overseeing activities, games, etc.Assisted in serving meals, snacks and helping in ...

    • Continuum of Care Case Manager
      • Mar 2015 - Aug 2015
      • Pikesville, Md
  • Kennedy Krieger Institute
    • Baltimore, Maryland
    • Clinical Assistant
      • Jun 2012 - May 2014
      • Baltimore, Maryland

      1:1 Aide to children that had neurological and/ or autism spectrum disorders that effects cognition and development.Provided physical care (washing/bathing, toileting, personal hygiene, dressing, feeding, etc.) appropriate to patient level of adaptive skills and needs.Population aged 2-21.Accurat...

  • Dominoes Pizza
    • Baltimore, Maryland
    • CSR/ Delivery Driver
      • Aug 2010 - Jul 2012
      • Baltimore, Maryland

      Food PreparationOrder EntryPizza Delivery

  • Baltimore Child Abuse Center
    • Baltimore, Maryland
    • Family Advocate
      • Jan 2012 - May 2012
      • Baltimore, Maryland

      Instructed parents on filling out paperwork correctly.Wrote referrals for behavioral services.Observed clinical interviews with children and parents.Data input, faxing and copying.

  • Morgan State University
    • Baltimore, Maryland
    • Career Ambassador
      • Jan 2009 - Aug 2011
      • Baltimore, Maryland

      Answered phone calls and greeted students.Assisted in the purchasing of supplies.Made copies of handouts and gave them to students on campus.Supervised a staff of 3, involving training, work flow, conflict resolution, and review processes.Created an on-line database for students using Microsoft A...

  • All Event Services
    • Washington, District Of Columbia
    • Custodian
      • Jan 2006 - Mar 2008
      • Washington, District Of Columbia

      Swept and picked up trash in event showrooms.Vacuumed booths.

Education

  • 2008 - 2012
    Morgan State University
  • 2016 - 2017
    Maryland Board of Nursing
  • 2015 - 2017
    Capella University

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Health, Wellness and Fitness”

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